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Attempting to start Apache HTTPD or IHS that uses the Cognos BI module fails

Troubleshooting


Problem

Attempting to start Apache HTTPD or IHS that uses the Cognos Business Intelligence module, the web server refuses to start and displays error message: Cannot load /opt/IBM/cognos/c10_64/cgi-bin/mod2_2cognos.so into server: libhttpdap2_stub.so: cannot open shared object file: No such file or directory

Symptom

Cannot load /opt/IBM/cognos/c10_64/cgi-bin/mod2_2cognos.so into server: libhttpdap2_stub.so: cannot open shared object file: No such file or directory

[{"Product":{"code":"SSEP7J","label":"Cognos Business Intelligence"},"Business Unit":{"code":"BU048","label":"IBM Software"},"Component":"Install and Config","Platform":[{"code":"PF002","label":"AIX"},{"code":"PF016","label":"Linux"},{"code":"PF027","label":"Solaris"}],"Version":"10.2.2;10.2.1;10.2;10.1.1;10.1","Edition":"","Line of Business":{"code":"LOB76","label":"Data Platform"}},{"Product":{"code":"SS6G84","label":"IBM Cognos Analytics on Cloud"},"Business Unit":{"code":"BU048","label":"IBM Software"},"Component":" ","Platform":[{"code":"","label":""}],"Version":"","Edition":"","Line of Business":{"code":"LOB76","label":"Data Platform"}}]

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Document Information

Modified date:
08 May 2025

UID

swg21961012