Troubleshooting
Problem
User clicks 'Maintain - Form structure - Define'. User selects a form (for example 'FDF_1000'). User clicks the 'send to Excel' button, in order to modify the layout. Microsoft Excel now opens, displays the form to the user. User makes a small change (for example, changes the height of one of the cell rows). User clicks the 'save' button. User receives an error message.
Symptom
Screen error message:
Information
Standard Error
Source: mscorlib
Description: Attempted to read or write protected memory. This is often an indication that other memory is corrupt.
[OK]
[{"Product":{"code":"SS9S6B","label":"IBM Cognos Controller"},"Business Unit":{"code":"BU048","label":"IBM Software"},"Component":"Controller","Platform":[{"code":"PF033","label":"Windows"}],"Version":"10.3","Edition":"Not Applicable","Line of Business":{"code":"LOB76","label":"Data Platform"}},{"Product":{"code":"SSMRTZ","label":"IBM Cognos Controller on Cloud"},"Business Unit":{"code":"BU048","label":"IBM Software"},"Component":" ","Platform":[{"code":"","label":""}],"Version":"","Edition":"","Line of Business":{"code":"LOB76","label":"Data Platform"}}]
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Document Information
Modified date:
08 May 2025
UID
swg21369983