Troubleshooting
Problem
Since upgrading the JRE on Linux, when a user tries to view a report to Excel or PDF, it fails intermittently.
Symptom
The server did something wrong</faultstring><detail><bus:exception xmlns:bus="http://developer.cognos.com/schemas/bibus/3/"><severity>error</severity><errorCode>CANNOT_FORWARD_TO_ABSOLUTE_AFFINITY_NODE</errorCode><bus:message><messageString>
DPR-ERR-2072 Unable to load balance a request with absolute affinity
[{"Product":{"code":"SSEP7J","label":"Cognos Business Intelligence"},"Business Unit":{"code":"BU048","label":"IBM Software"},"Component":"--","Platform":[{"code":"PF016","label":"Linux"}],"Version":"10.2.2","Edition":"","Line of Business":{"code":"LOB76","label":"Data Platform"}},{"Product":{"code":"SS6G84","label":"IBM Cognos Analytics on Cloud"},"Business Unit":{"code":"BU048","label":"IBM Software"},"Component":" ","Platform":[{"code":"","label":""}],"Version":"","Edition":"","Line of Business":{"code":"LOB76","label":"Data Platform"}}]
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Document Information
Modified date:
08 May 2025
UID
swg22016351