IBM Support

"Attempt to connect to a remote server failed inet: local computer" error when launching SPSS Statistics

Troubleshooting


Problem

After installing IBM SPSS Statistics, I am getting error message: "Attempt to connect to a remote server failed inet: local computer" when I try to launch the application. This error may be followed by a Windows pop-up with a request to sign into a remote server. Why am I getting this error?

Resolving The Problem

1) Verify that a firewall is not blocking access to the Statistics application. Turn off the firewall and test.

2) please allow access to the following executable files that launch IBM SPSS Statistics:


    spssengine.exe
    stats.exe
    java.exe
    javaw.exe

3) Verify the Statistics software was installed by a local administrator and followed the installation instructions for that operating system.

4) Verify the computer meets the minimum system requirements.
[Max OS X * Only]
    Check to see if Little Snitch is installed and if so, turn this off to eliminate the error message.

[{"Product":{"code":"SSLVMB","label":"SPSS Statistics"},"Business Unit":{"code":"BU001","label":"Analytics Private Cloud"},"Component":"Not Applicable","Platform":[{"code":"PF014","label":"iOS"},{"code":"PF033","label":"Windows"}],"Version":"Not Applicable","Edition":""}]

Historical Number

89320

Document Information

Modified date:
16 June 2018

UID

swg21489528