Troubleshooting
Problem
User tries to run any 'Standard Report' (for example 'Maintain - Account Structure - Run'). User receives message, asking for password.
Symptom
Type a user ID and password
An attempt to connect to the data source failed.
* Indicates a required field.
=> Points to missing information.
Data source:
sqlncli11.1:<sqlservername>:<databasename>:<SQL_Login>
User ID:
Password:
[OK] [Cancel]
[{"Product":{"code":"SS9S6B","label":"IBM Cognos Controller"},"Business Unit":{"code":"BU048","label":"IBM Software"},"Component":"Controller","Platform":[{"code":"PF033","label":"Windows"}],"Version":"10.2.1;10.2.0;10.1.1;10.1","Edition":"","Line of Business":{"code":"LOB76","label":"Data Platform"}},{"Product":{"code":"SSMRTZ","label":"IBM Cognos Controller on Cloud"},"Business Unit":{"code":"BU048","label":"IBM Software"},"Component":" ","Platform":[{"code":"","label":""}],"Version":"","Edition":"","Line of Business":{"code":"LOB76","label":"Data Platform"}}]
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Historical Number
1028896
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Document Information
Modified date:
08 May 2025
UID
swg21346672