Troubleshooting
Problem
AS2 - Error message when trying to build AS2 message "Certificate information not valid"
Symptom
Customer uses the AS2 testing tool (Test Now) in: Trading Partner => AS2
At the step Build Message , error message "Certificate information not valid" is displayed
In EDIINT.log following error is raised :
[2015-10-09 12:17:35.01] ERROR 000000000000 GLOBAL_SCOPE EDIINT: Exception loading IdentityInfo from ContractProxy
com.sterlingcommerce.woodstock.profile.ProfileFinderException: DocExchange getRawSigningKey: null
at com.sterlingcommerce.woodstock.profile.DocExchangeProxy.getRawPKCert(DocExchangeProxy.java:876)
at com.sterlingcommerce.woodstock.profile.ProfileProxy.getDocExchangeRawPKCert(ProfileProxy.java:2402)
at com.sterlingcommerce.woodstock.packager.EDIINT.IdentityInfo.translateFromProfile(IdentityInfo.java:322)
at com.sterlingcommerce.woodstock.packager.EDIINT.IdentityInfo.loadProductionFromContractProxy(IdentityInfo.java:278)
at com.sterlingcommerce.woodstock.packager.EDIINT.IdentityInfo.loadProductionFromContractProxy(IdentityInfo.java:263)
at com.sterlingcommerce.woodstock.services.EDIINT.EDIINTPipelineService.EDIINTPipelineServiceImpl.lookupPartnerAndIdentityByContractID(EDIINTPipelineServiceImpl.java:5111)
at com.sterlingcommerce.woodstock.services.EDIINT.EDIINTPipelineService.EDIINTPipelineServiceImpl.buildMessage(EDIINTPipelineServiceImpl.java:875)
at com.sterlingcommerce.woodstock.services.EDIINT.EDIINTPipelineService.EDIINTPipelineServiceImpl.processData(EDIINTPipelineServiceImpl.java:678)
at com.sterlingcommerce.woodstock.workflow.activity.engine.ActivityEngineHelper.invokeService(ActivityEngineHelper.java:1818)
at com.sterlingcommerce.woodstock.workflow.activity.engine.ActivityEngineHelper.nextMainLogic(ActivityEngineHelper.java:631)
at com.sterlingcommerce.woodstock.workflow.activity.engine.ActivityEngineHelper.next(ActivityEngineHelper.java:362)
at com.sterlingcommerce.woodstock.workflow.queue.WorkFlowQueueListener.doWork(WorkFlowQueueListener.java:440)
at com.sterlingcommerce.woodstock.workflow.queue.WorkFlowQueueListener.run(WorkFlowQueueListener.java:236)
at com.sterlingcommerce.woodstock.workflow.queue.WorkFlowQueueListener.onMessage(WorkFlowQueueListener.java:197)
at com.sterlingcommerce.woodstock.workflow.queue.WorkFlowQueueListener.onMessage(WorkFlowQueueListener.java:184)
at com.sterlingcommerce.woodstock.workflow.queue.wfTransporter.run(wfTransporter.java:444)
at com.sterlingcommerce.woodstock.workflow.queue.BasicExecutor$Worker.run(BasicExecutor.java:508)
at java.lang.Thread.run(Thread.java:736)
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Document Information
More support for:
IBM Sterling B2B Integrator
Software version:
5.2.4.1
Operating system(s):
AIX, HP-UX, IBM i, Linux, Solaris, Windows
Document number:
268457
Modified date:
25 February 2019
UID
swg21968512