IBM Support

AS2 - Error message when trying to build AS2 message "Certificate information not valid"

Troubleshooting


Problem

AS2 - Error message when trying to build AS2 message "Certificate information not valid"

Symptom

Customer uses the AS2 testing tool (Test Now) in: Trading Partner => AS2

At the step Build Message , error message "Certificate information not valid" is displayed

In EDIINT.log following error is raised :
[2015-10-09 12:17:35.01] ERROR 000000000000 GLOBAL_SCOPE EDIINT: Exception loading IdentityInfo from ContractProxy
com.sterlingcommerce.woodstock.profile.ProfileFinderException: DocExchange getRawSigningKey: null
at com.sterlingcommerce.woodstock.profile.DocExchangeProxy.getRawPKCert(DocExchangeProxy.java:876)
at com.sterlingcommerce.woodstock.profile.ProfileProxy.getDocExchangeRawPKCert(ProfileProxy.java:2402)
at com.sterlingcommerce.woodstock.packager.EDIINT.IdentityInfo.translateFromProfile(IdentityInfo.java:322)
at com.sterlingcommerce.woodstock.packager.EDIINT.IdentityInfo.loadProductionFromContractProxy(IdentityInfo.java:278)
at com.sterlingcommerce.woodstock.packager.EDIINT.IdentityInfo.loadProductionFromContractProxy(IdentityInfo.java:263)
at com.sterlingcommerce.woodstock.services.EDIINT.EDIINTPipelineService.EDIINTPipelineServiceImpl.lookupPartnerAndIdentityByContractID(EDIINTPipelineServiceImpl.java:5111)
at com.sterlingcommerce.woodstock.services.EDIINT.EDIINTPipelineService.EDIINTPipelineServiceImpl.buildMessage(EDIINTPipelineServiceImpl.java:875)
at com.sterlingcommerce.woodstock.services.EDIINT.EDIINTPipelineService.EDIINTPipelineServiceImpl.processData(EDIINTPipelineServiceImpl.java:678)
at com.sterlingcommerce.woodstock.workflow.activity.engine.ActivityEngineHelper.invokeService(ActivityEngineHelper.java:1818)
at com.sterlingcommerce.woodstock.workflow.activity.engine.ActivityEngineHelper.nextMainLogic(ActivityEngineHelper.java:631)
at com.sterlingcommerce.woodstock.workflow.activity.engine.ActivityEngineHelper.next(ActivityEngineHelper.java:362)
at com.sterlingcommerce.woodstock.workflow.queue.WorkFlowQueueListener.doWork(WorkFlowQueueListener.java:440)
at com.sterlingcommerce.woodstock.workflow.queue.WorkFlowQueueListener.run(WorkFlowQueueListener.java:236)
at com.sterlingcommerce.woodstock.workflow.queue.WorkFlowQueueListener.onMessage(WorkFlowQueueListener.java:197)
at com.sterlingcommerce.woodstock.workflow.queue.WorkFlowQueueListener.onMessage(WorkFlowQueueListener.java:184)
at com.sterlingcommerce.woodstock.workflow.queue.wfTransporter.run(wfTransporter.java:444)
at com.sterlingcommerce.woodstock.workflow.queue.BasicExecutor$Worker.run(BasicExecutor.java:508)
at java.lang.Thread.run(Thread.java:736)

[{"Product":{"code":"SS3JSW","label":"IBM Sterling B2B Integrator"},"Business Unit":{"code":"BU048","label":"IBM Software"},"Component":"--","Platform":[{"code":"PF002","label":"AIX"},{"code":"PF010","label":"HP-UX"},{"code":"PF012","label":"IBM i"},{"code":"PF016","label":"Linux"},{"code":"PF027","label":"Solaris"},{"code":"PF033","label":"Windows"}],"Version":"5.2.4.1","Edition":"","Line of Business":{"code":"LOB77","label":"Automation Platform"}}]

Log InLog in to view more of this document

This document has the abstract of a technical article that is available to authorized users once you have logged on. Please use Log in button above to access the full document. After log in, if you do not have the right authorization for this document, there will be instructions on what to do next.

Document Information

More support for:
IBM Sterling B2B Integrator

Software version:
5.2.4.1

Operating system(s):
AIX, HP-UX, IBM i, Linux, Solaris, Windows

Document number:
268457

Modified date:
25 February 2019

UID

swg21968512

Manage My Notification Subscriptions