IBM Support

"Arithmetic operation resulted in an overflow ... ScrollableControl" when scrolling the logs (inside the FAP client GUI)

Troubleshooting


Problem

User launches the FAP client ("IBM Cognos FAP"). User clicks on the tab 'Logs'. User scrolls up and down the window (so as to see all the logs). An error appears.

Symptom

Unhandled exception has occurred in your application. If you click Continue, the application will ignore this error and attempt to continue. If you click Quit, the application will close immediately.

Arithmetic operation resulted in an overflow

Details:
==Start of Error Message==
See the end of this message for details on invoking
just-in-time (JIT) debugging instead of this dialog box.

************** Exception Text **************
System.OverflowException: Arithmetic operation resulted in an overflow.
at C1.Win.C1FlexGrid.Util.BaseControls.ScrollableControl.WndProc(Message& m)
at System.Windows.Forms.Control.ControlNativeWindow.WndProc(Message& m)
at System.Windows.Forms.NativeWindow.Callback(IntPtr hWnd, Int32 msg, IntPtr wparam, IntPtr lparam)


************** Loaded Assemblies **************
mscorlib
Assembly Version: 2.0.0.0
Win32 Version: 2.0.50727.5420 (Win7SP1.050727-5400)
CodeBase: file:///C:/Windows/Microsoft.NET/Framework64/v2.0.50727/mscorlib.dll
----------------------------------------
FAPClient
Assembly Version: 10.2.611.0
Win32 Version: 10.2.611.0
CodeBase: file:///C:/Program%20Files%20(x86)/ibm/cognos/c10/webcontent/ccr/FAPClient.exe

<etc>

[{"Product":{"code":"SS9S6B","label":"IBM Cognos Controller"},"Business Unit":{"code":"BU048","label":"IBM Software"},"Component":"Controller","Platform":[{"code":"PF033","label":"Windows"}],"Version":"10.1;10.1.1;8.5.1","Edition":"","Line of Business":{"code":"LOB76","label":"Data Platform"}},{"Product":{"code":"SSMRTZ","label":"IBM Cognos Controller on Cloud"},"Business Unit":{"code":"BU048","label":"IBM Software"},"Component":" ","Platform":[{"code":"","label":""}],"Version":"","Edition":"","Line of Business":{"code":"LOB76","label":"Data Platform"}}]

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Document Information

Modified date:
08 May 2025

UID

swg21687419

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