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Applying ClearCase or ClearQuest fix pack or reports error: zip 1.0.0.v200810242053 does not exist in <repository>\disk1\InstallerImage_win32\native\



This technote explains how to resolve an error, []zip 1.0.0.v200810242053 does not exist in[], that can occur when applying IBM Rational ClearCase (CC) or ClearQuest (CQ) fix pack or


Error message reported when installing a fix pack for ClearCase or ClearQuest.

zip 1.0.0.v200810242053 does not exist in <repository>\disk1\InstallerImage32\native\..."


Problem Occurred

Failed to find all installation files

zip 1.0.0.v200810242053 not found
 'zip 1.0.0.v200810242053' not found in E:\Inst\
 'zip 1.0.0.v200810242053' not found in E:\Inst\
 'zip 1.0.0.v200810242053 does not exist in I:\Development\Rational\CC WIN 7.1\disk1\InstallerImage_win32 (at I:\Development\Rational\CC WIN 7.1\disk1\InstallerImage_win32\native\...
 'zip 1.0.0.v200810242053 does not exist in I:\Development\Rational\CQ WIN 7.1\disk1\InstallerImage_win32 (at I:\Development\Rational\CQ WIN 7.1\disk1\InstallerImage_win32\native\...


One known cause is that the repository link for 7.1, or is pointing to \disk1\InstallerImage_win32\ (which is the Installation Manager repository location that is shipped inside the CC repository) and not to \disk1\ (which is the root ClearCase repository).

This may also occur if you are trying to apply an update to one product when you have multiple products installed. For example, when updating ClearQuest with a testfix where ClearCase is also installed which may also need to have the ClearCase testfix available as well.

Resolving The Problem

Modify the repository location to point at the \disk1 directory. It is also possible to add an additional repository pointing to this location (making one repository for Installation Manager and one for ClearCase).

[{"Product":{"code":"SSSH27","label":"Rational ClearCase"},"Business Unit":{"code":"BU053","label":"Cloud & Data Platform"},"Component":"Installation","Platform":[{"code":"PF002","label":"AIX"},{"code":"PF010","label":"HP-UX"},{"code":"PF016","label":"Linux"},{"code":"PF027","label":"Solaris"},{"code":"PF033","label":"Windows"}],"Version":"7.1;;","Edition":"","Line of Business":{"code":"LOB36","label":"IBM Automation"}},{"Product":{"code":"SSSH5A","label":"Rational ClearQuest"},"Business Unit":{"code":"BU053","label":"Cloud & Data Platform"},"Component":"Installation","Platform":[{"code":"PF002","label":"AIX"},{"code":"PF010","label":"HP-UX"},{"code":"PF016","label":"Linux"},{"code":"PF027","label":"Solaris"},{"code":"PF033","label":"Windows"}],"Version":"7.1;","Edition":"","Line of Business":{"code":"LOB45","label":"Automation"}}]

Document Information

Modified date:
16 June 2018