Troubleshooting
Problem
Even though the Enterprise Applications are running properly, the Administrative Console reports the Applications' status as unknown. The Application Servers and NodeAgents status do report correctly, the issue is only with applications.
Symptom
After following the Administrative Console Mustgather, the Dmgr trace shows the following:
[6/21/07 9:04:10:221 EDT] 00002fff AbstractStatu 3 Cluster Target - MyCluster
[6/21/07 9:04:10:221 EDT] 00002fff AbstractStatu 3 Failed to load cluster context while determining application status: java.lang.NullPointerException
at com.ibm.ws.management.status.AbstractStatusReport.getAppState(AbstractStatusReport.java:266)
at com.ibm.ws.management.status.AbstractStatusReport.getAppState(AbstractStatusReport.java:239)
at com.ibm.ws.management.status.AbstractStatusReport.generateAppState(AbstractStatusReport.java:184)
at com.ibm.ws.management.status.AbstractStatusReport.generate(AbstractStatusReport.java:172)
at com.ibm.ws.management.status.DeploymentManagerStatusCache._sendReport(DeploymentManagerStatusCache.java:354)
at com.ibm.ws.management.status.DeploymentManagerStatusCache._sendReport(DeploymentManagerStatusCache.java:334)
at com.ibm.ws.management.status.AbstractStatusCache$StatusCacheRefreshThread.run(AbstractStatusCache.java:1454)
[6/21/07 9:04:10:223 EDT] 00002fff AbstractStatu 3 Server Target Count: 0
[6/21/07 9:04:10:223 EDT] 00002fff AbstractStatu 3 Application Started Count: 0
[6/21/07 9:04:10:223 EDT] 00002fff AbstractStatu 3 Application Stopped Count: 0
[6/21/07 9:04:10:224 EDT] 00002fff AbstractStatu < getAppState - ExecutionState.UNAVAILABLE Exit
[{"Product":{"code":"SSEQTP","label":"WebSphere Application Server"},"Business Unit":{"code":"BU048","label":"IBM Software"},"Component":"Administrative Console (all non-scripting)","Platform":[{"code":"PF002","label":"AIX"},{"code":"PF010","label":"HP-UX"},{"code":"PF016","label":"Linux"},{"code":"PF027","label":"Solaris"},{"code":"PF033","label":"Windows"}],"Version":"8.5.5;8.5;8.0;7.0;6.1","Edition":"Base;Express;Network Deployment","Line of Business":{"code":"LOB77","label":"Automation Platform"}}]
Log InLog in to view more of this document
This document has the abstract of a technical article that is available to authorized users once you have logged on. Please use Log in button above to access the full document. After log in, if you do not have the right authorization for this document, there will be instructions on what to do next.
Was this topic helpful?
Document Information
Modified date:
03 March 2025
UID
swg21264828