Troubleshooting
Problem
ASCD service crashes and Spark Instance Groups are inaccessible.
Symptom
Inside the ASCD log the following message is observed:
Caused by: com.ibm.asc.ascd.core.conductor.ConductorException: Failed to retrieve user to notebook map. Failed to retrieve data for ID notebookServiceMap because of inconsistent data in files
/opt/egoshare720/conductorspark/work/notebookServiceMap.yml and /opt/egoshare720/conductorspark/work/notebookServiceMap.yml.tmp.
[{"Product":{"code":"SSZU2E","label":"IBM Spectrum Conductor with Spark"},"Business Unit":{"code":"BU048","label":"IBM Software"},"Component":"--","Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"2.2","Edition":"","Line of Business":{"code":"LOB77","label":"Automation Platform"}},{"Product":{"code":"SSZU2E","label":"IBM Spectrum Conductor with Spark"},"Business Unit":{"code":"BU048","label":"IBM Software"},"Component":" ","Platform":[{"code":"","label":""}],"Version":"","Edition":"","Line of Business":{"code":"LOB77","label":"Automation Platform"}}]
Log InLog in to view more of this document
This document has the abstract of a technical article that is available to authorized users once you have logged on. Please use Log in button above to access the full document. After log in, if you do not have the right authorization for this document, there will be instructions on what to do next.
Was this topic helpful?
Document Information
Modified date:
19 September 2018
UID
isg3T1025358