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'Application-defined or object-defined error' and 'Unable to create temporary work files' errors when running consolidations

Troubleshooting


Problem

User runs a consolidation. Afterwards, user opens the 'Manage batch queue' menu. Inside there, the relevant batch job status is "Finished with Error".

When the user double-clicks on the entry, the 'details section' contains the message: Unable to create temporary work files

 

Symptom

Example #1 (Controller 10.2.x)

image-20180712133835-1

Unable to create temporary work files

image-20180712133945-2

The operation completed successfully. (Exception from HRESULT: 0x00000000 (S_OK))

Example #2 (Controller 8.3):

Inside the application server's Event Viewer "Application log":

Event Type: Warning
Event Source: VBRuntime
Event Category: None
Event ID: 1
Date: 09/01/2009
Time: 10:52:34
User: N/A
Computer: SERVERNAME
Description:
The VB Application identified by the event source logged this Application FrBatchBT: Thread ID: 3776 ,Logged: Error occured at 09/01/2009 10:52:34 in FrBatchBT, Error No=1410, Source=FrBatchBT, Description=Application-defined or object-defined error (Error occured within method=RunConsol in the module with progid=FrMiscBT.ConsBusinessT), HelpFile= HelpContext=0

Event Type: Warning
Event Source: VBRuntime
Event Category: None
Event ID: 1
Date: 09/01/2009
Time: 10:52:33
User: N/A
Computer: SERVERNAME
Description:
The VB Application identified by the event source logged this Application FrMiscBT: Thread ID: 3776 ,Logged: Error occured at 09/01/2009 10:52:33 in FrMiscBT, Error No=1410, Source=FrMiscBT.ConsBusinessT.RunConsol, Description=Unable to create temporary work files., HelpFile= HelpContext=0

[{"Product":{"code":"SS9S6B","label":"IBM Cognos Controller"},"Business Unit":{"code":"BU048","label":"IBM Software"},"Component":"Controller","Platform":[{"code":"PF033","label":"Windows"}],"Version":"8.3","Edition":"Not Applicable","Line of Business":{"code":"LOB76","label":"Data Platform"}},{"Product":{"code":"SSMRTZ","label":"IBM Cognos Controller on Cloud"},"Business Unit":{"code":"BU048","label":"IBM Software"},"Component":" ","Platform":[{"code":"","label":""}],"Version":"","Edition":"","Line of Business":{"code":"LOB76","label":"Data Platform"}}]

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Document Information

Modified date:
08 May 2025

UID

swg21372993

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