Troubleshooting
Problem
User launches the main Controller client (CCR.EXE). User clicks on the green 'X' icon (on the menu bar) to launch Excel. User receives error message.
Symptom
English:
This application is about to initialize ActiveX Controls that might be unsafe. If you trust the source of this document, select Yes and the control will be initialized using your document settings.
Dutch:
[{"Product":{"code":"SS9S6B","label":"IBM Cognos Controller"},"Business Unit":{"code":"BU048","label":"IBM Software"},"Component":"Controller","Platform":[{"code":"PF033","label":"Windows"}],"Version":"10.1.1","Edition":"","Line of Business":{"code":"LOB76","label":"Data Platform"}},{"Product":{"code":"SSMRTZ","label":"IBM Cognos Controller on Cloud"},"Business Unit":{"code":"BU048","label":"IBM Software"},"Component":" ","Platform":[{"code":"","label":""}],"Version":"","Edition":"","Line of Business":{"code":"LOB76","label":"Data Platform"}}]
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Document Information
Modified date:
08 May 2025
UID
swg21659603