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APM 8.1 : NT AGENT MISSING IN APM GUI CONSOLE

Troubleshooting


Problem

NT AGENT is not shown in APM GUI dashboard console

Symptom

From agent Log like <MY_SYSTEM_NAME>_nt_kntcma_<timestamp>.log  it shows:
kraacthi.cpp,1048,"parseXMLfile") <0x36E3740,0x0> Parsing Error: no element found in C:\IBM\APM\localconfig\nt\nt_asfSubscription.xml, line 1:

kraacthi.cpp,1070,"parseXMLfile") *P-INFO: error attempting to rename C:\IBM\APM\localconfig\nt\nt_asfSubscription.xml to C:\IBM\APM\localconfig\nt\nt_asfSubscription.xml_parseError

kraaomsg.cpp,1033,"IRA_outputAgentMessage") *SFCP-INFO: Agent Subscription Facility initialized.

Document Location

Worldwide

[{"Business Unit":{"code":"BU048","label":"IBM Software"},"Product":{"code":"SSVJUL","label":"IBM Application Performance Management"},"Component":"KNT AGENT","Platform":[{"code":"PF033","label":"Windows"}],"Version":"06.35314.03","Edition":"","Line of Business":{"code":"LOB77","label":"Automation Platform"}}]

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Document Information

Modified date:
05 February 2020

UID

ibm10885909

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