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API request fails with HTTP 401: Unauthorized, with error message "registration not active for plan"

Troubleshooting


Problem

API request fails with HTTP 401:Unauthorized, throwing this error message in the gateway logs "registration not active for plan"

Symptom

API fails with this error in gateway logs: (webapi): HTTP/1.1 401 Unauthorized: Unauthorized request8:18:30 AM apiconnect warning 1173059792 request. xx.xx.xxx.xxxx80000001 mpgw (webapi): Policy: registration not active for plan: [Test_Plan] for app: [client_ID]

Document Location

Worldwide


[{"Type":"MASTER","Line of Business":{"code":"LOB77","label":"Automation Platform"},"Business Unit":{"code":"BU048","label":"IBM Software"},"Product":{"code":"SSMNED","label":"IBM API Connect"},"ARM Category":[{"code":"a8m50000000Ce96AAC","label":"API Connect-\u003EDeveloper (DV)"}],"ARM Case Number":"TS006664458","Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"All Versions"}]

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Document Information

More support for:
IBM API Connect

Component:
API Connect->Developer (DV)

Software version:
All Versions

Document number:
6496993

Modified date:
07 October 2021

UID

ibm16496993

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