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SE57741: IN RATIONAL DEVELOPER FOR I V9.0.1, F1 HELP OR CONTENT SEARCH HELP, RESULTS IN ERRORS

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APAR status

  • Closed as documentation error.

Error description

  • In Rational Developer for i version 9.0.1, F1 help content help
    would result in errors.
    
    The F1 help while editing a file would result in the following
    error:
    
    "Topic not found."
    
    And the content search would result in the following error:
    
    "The currently displayed page contains invalid values."
    

Local fix

  • n/a
    

Problem summary

  • ****************************************************************
    * USERS AFFECTED:                                              *
    * This issue is generally found in shell-sharing scenarios     *
    * where multiple Rational products are installed into the same *
    * Eclipse shell, or an upgrade of an existing product.         *
    * This is caused by a corruption of a configuration file due   *
    * to a formatting change between different versions of the     *
    * help module code.                                            *
    ****************************************************************
    * PROBLEM DESCRIPTION:                                         *
    * Help and help preferences may not work when there is an      *
    * incompatibility in the help component code in certain shell  *
    * sharing or upgrade scenarios.                                *
    ****************************************************************
    * RECOMMENDATION:                                              *
    ****************************************************************
    The help content for IBM Rational Eclipse-based products may be
    missing, either topics in the Table of Contents, or some
    contextual help. F1 help calls may result in 'Topic not found'
    messages.
    The Preferences > Help > Content page appears twice in the
    preferences dialog, and neither of these can be edited.
    The workspace/.metadata/.log file contains an error similar to
    the following:
    java.lang.ArrayIndexOutOfBoundsException: Array index out of
    range: 2
    at
    org.eclipse.help.ui.internal.preferences.ICPreferences.prefsToIC
    s(ICPreferences.java:89)
    at
    org.eclipse.help.ui.internal.preferences.ICPreferences.getICs(IC
    Preferences.java:68)
    at
    org.eclipse.help.ui.internal.preferences.ICTable.loadPreferences
    (ICTable.java:279)
    at
    org.eclipse.help.ui.internal.preferences.ICTable.<init>(ICTable.
    java:58)
    

Problem conclusion

Temporary fix

Comments

APAR Information

  • APAR number

    SE57741

  • Reported component name

    RATL DEV FOR I

  • Reported component ID

    5724Y99DI

  • Reported release

    900

  • Status

    CLOSED DOC

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt

  • Submitted date

    2014-01-09

  • Closed date

    2014-09-04

  • Last modified date

    2014-09-04

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

Applicable component levels

[{"Business Unit":{"code":"BU054","label":"Systems w\/TPS"},"Product":{"code":"SSAE4W","label":"Rational Developer for i"},"Component":"","ARM Category":[],"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"9.0","Edition":"","Line of Business":{"code":"LOB08","label":"Cognitive Systems"}}]

Document Information

Modified date:
04 September 2014