SE57741: IN RATIONAL DEVELOPER FOR I V9.0.1, F1 HELP OR CONTENT SEARCH HELP, RESULTS IN ERRORS

APAR status

• Closed as documentation error.

Error description

• In Rational Developer for i version 9.0.1, F1 help content help
  would result in errors.
  
  The F1 help while editing a file would result in the following
  error:
  
  "Topic not found."
  
  And the content search would result in the following error:
  
  "The currently displayed page contains invalid values."
  

Local fix

• n/a
  

Problem summary

• ****************************************************************
  * USERS AFFECTED:                                              *
  * This issue is generally found in shell-sharing scenarios     *
  * where multiple Rational products are installed into the same *
  * Eclipse shell, or an upgrade of an existing product.         *
  * This is caused by a corruption of a configuration file due   *
  * to a formatting change between different versions of the     *
  * help module code.                                            *
  ****************************************************************
  * PROBLEM DESCRIPTION:                                         *
  * Help and help preferences may not work when there is an      *
  * incompatibility in the help component code in certain shell  *
  * sharing or upgrade scenarios.                                *
  ****************************************************************
  * RECOMMENDATION:                                              *
  ****************************************************************
  The help content for IBM Rational Eclipse-based products may be
  missing, either topics in the Table of Contents, or some
  contextual help. F1 help calls may result in 'Topic not found'
  messages.
  The Preferences > Help > Content page appears twice in the
  preferences dialog, and neither of these can be edited.
  The workspace/.metadata/.log file contains an error similar to
  the following:
  java.lang.ArrayIndexOutOfBoundsException: Array index out of
  range: 2
  at
  org.eclipse.help.ui.internal.preferences.ICPreferences.prefsToIC
  s(ICPreferences.java:89)
  at
  org.eclipse.help.ui.internal.preferences.ICPreferences.getICs(IC
  Preferences.java:68)
  at
  org.eclipse.help.ui.internal.preferences.ICTable.loadPreferences
  (ICTable.java:279)
  at
  org.eclipse.help.ui.internal.preferences.ICTable.<init>(ICTable.
  java:58)
  

Problem conclusion

• Help and help preferences may not work when there is an
  incompatibility in the help component code in certain shell
  sharing or upgrade scenarios.
  Users can resolve the issue by following the instructions in the
  technote at:
  http://www-01.ibm.com/support/docview.wss?uid=swg21664825
  

Temporary fix

Comments

APAR Information

• APAR is sysrouted FROM one or more of the following:

• APAR is sysrouted TO one or more of the following:

Fix information

Applicable component levels