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SE41285 - OSP-OTHER DS8000 HARDWARE FAILURES

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 APAR (Authorized Program Analysis Report)

Abstract

OSP-OTHER DS8000 HARDWARE FAILURES

Error Description

IBM System Storage DS8000 systems that are not running firmware
release R4.30.99.00 or later may produce a hardware failure    
notification if Collection Services is collecting the new      
external storage metrics (*EXTSTG category data) that has been  
added in R710. Hardware failure notification will              
cause the following PAL entries to be repeatedly generated:    
                                                               
                                                               
Reference Codes:                                                
SRC2107FFF4                                                    
SRCB6005120                                                    
SRCB60*0266                                                    
SRCA60*0266                                                    
                                                               
2107FFF4                                                        
B6005120                                                        
B60*0266                                                        
A60*0266                                                        

Problem Summary

****************************************************************
* PROBLEM: (SE41285) Licensed Program = 5770SS1                *
*           Crash/Hang Requiring an IPL to Recover             *
*           Base System Function- Work Management,             *
*           Install, PTF                                       *
*            Loss of access to data stored on attached         *
*            IBM System Storage DS8100/DS8300 systems.         *
****************************************************************
* USERS AFFECTED: All IBM i operating system users for i 7.1.  *
****************************************************************
* RECOMMENDATION: Apply PTF SI38092 for i 7.1.                 *
****************************************************************
IBM System Storage DS8000 systems that are not running firmware
release R4.30.99.00 or later may produce a hardware failure    
notification if Collection Services is collecting the new      
external storage metrics (*EXTSTG category data) that has been  
added in the 7.1 release. Hardware failure notification will    
cause the following PAL entries to be repeatedly generated:    
.                                                              
                                                               
Reference Code                                                  
2107FFF4                                                        
B6005120                                                        
B6000266                                                        
A6010266                                                        
B6005120                                                        
A6020266                                                        

Problem Conclusion

                                                               
This PTF removes the *EXTSTG category from the shipped          
Collection Services collection profiles.                        
                                                               
To put the *EXTSTG data category back into the shipped          
Collection Services collection profiles, take the following    
steps. (Note: following these steps will restore the default    
Collection Services configuration. To customize the            
configuration, execute the CFGPFRCOL command with the desired  
configuration settings before restarting Collection Services.)  
1. End Collection Services: ENDPFRCOL FRCCOLEND(*YES)          
2. Rename the QYPSCOLDTA user space: RNMOBJ                    
   OBJ(QUSRSYS/QPFRCOLDTA) OBJTYPE(*USRSPC) NEWOBJ(QPFRCOLDT2)  
3. Recreate a new QYPSCOLDTA user space: CALL QSYS/QYPSCOLDTA  
   PARM('*EXTSTG')                                              
4. Restart Collection Services: STRPFRCOL                      

Temporary Fix

                        *********                              
                        * HIPER *                              
                        *********                              

Comments

                                                               
This PTF removes the *EXTSTG category from the shipped          
Collection Services collection profiles.                        
                                                               
To put the *EXTSTG data category back into the shipped          
Collection Services collection profiles, take the following    
steps. (Note: following these steps will restore the default    
Collection Services configuration. To customize the            
configuration, execute the CFGPFRCOL command with the desired  
configuration settings before restarting Collection Services.)  
1. End Collection Services: ENDPFRCOL FRCCOLEND(*YES)          
2. Rename the QYPSCOLDTA user space: RNMOBJ                    
OBJ(QUSRSYS/QPFRCOLDTA) OBJTYPE(*USRSPC) NEWOBJ(QPFRCOLDT2)    
3. Recreate a new QYPSCOLDTA user space: CALL QSYS/QYPSCOLDTA  
PARM('*EXTSTG')                                                
4. Restart Collection Services: STRPFRCOL                      

Circumvention


PTFs Available

R710 SI38092 PTF Cover Letter   0096

Affected Modules

         
         

Affected Publications

Summary Information

Status............................................ CLOSED PER
HIPER........................................... Yes
Component.................................. 5770SS100
Failing Module.......................... RCHMGR
Reported Release................... R710
Duplicate Of..............................




System i Support

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Document Information

Modified date:
08 March 2018