IBM Support

SE35994 - Lotus Notes "Quick Setup" install fails because user id file is
not retrieved.

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 APAR (Authorized Program Analysis Report)

Abstract

Lotus Notes "Quick Setup" install fails because user id file is
not retrieved.

Error Description

The Domino short name stored in the Domino Person Document is  
used when generating the user's id file. If the short name used
on the Notes install Wizard login does not match the short name
case sensitivity stored in the Person Doc, then the id file is  
not retrieved and the "Quick Install" option in the Notes      
installer fails.                                                
                                                               
A circumvention is to use the "Advanced Setup" option which    
requires the user to retrieve the id file manually.            

Problem Summary

If the Notes install wizard user short name used for login does
not match the exact (case-sensitive) user short name stored on  
the Smart Cube, then the id file is not retrieved.              

Problem Conclusion

The short name case sensitivity is now ignored for retrieval of
the user's id file. A successful user login now results in the  
retrieval of the user's id file regardless of the case          
sensitivity.                                                    

Temporary Fix

Comments

Circumvention


PTFs Available

R110 SI35372    1000

Affected Modules

         
         

Affected Publications

Summary Information

Status............................................ CLOSED PER
HIPER........................................... No
Component.................................. 5724V90CO
Failing Module.......................... RCHMGR
Reported Release................... R110
Duplicate Of..............................




System i Support

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Document Information

Modified date:
17 December 2009