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RS03332: ERROR DOWNLOADING XLS REPORT FROM TEST SUITE IN BUSINESS CONSOLE

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You can track all active APARs for this component.

 

APAR status

  • Closed as program error.

Error description

  • Customer has reported that sometimes when opening a report XLS
    file, a new tab opens, loads for a period of time and the file
    is never received and an empty page is seen.
    It is unclear if the file is really large or if it would never
    complete.
    

Local fix

  • In decisioncenter.war/WEB-INF/classes/scenarioSuiteFormats/
    similarly in teamserver.war for Entreprise Console
    edit each xml file:
    Excel2003.xml
    Excel2003Tabbed.xml
    Excel2007.xml
    Excel2007Tabbed.xml
    
    add the line
    <entry key="format.property.auto.size.columns">false</entry>
    
    modify the line with "format.properties"  to add the property
    name "auto.size.columns"
    <entry key="format.properties">xxxxxx,auto.size.columns</entry>
    

Problem summary

  • ****************************************************************
    * USERS AFFECTED:                                              *
    * Users in the business console.                               *
    ****************************************************************
    * PROBLEM DESCRIPTION:                                         *
    * This issue was reintroduced.                                 *
    ****************************************************************
    * RECOMMENDATION:                                              *
    ****************************************************************
    

Problem conclusion

  • The code was fixed.
    

Temporary fix

  • In decisioncenter.war/WEB-INF/classes/scenarioSuiteFormats/
    similarly in teamserver.war for Entreprise Console
    edit each xml file:
    Excel2003.xml
    Excel2003Tabbed.xml
    Excel2007.xml
    Excel2007Tabbed.xml
    
    add the line
    <entry key="format.property.auto.size.columns">false</entry>
    
    modify the line with "format.properties"  to add the property
    name "auto.size.columns"
    <entry key="format.properties">xxxxxx,auto.size.columns</entry>
    

Comments

APAR Information

  • APAR number

    RS03332

  • Reported component name

    WS DECISION CTR

  • Reported component ID

    5725B6900

  • Reported release

    890

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt / Xsystem

  • Submitted date

    2019-03-11

  • Closed date

    2019-03-20

  • Last modified date

    2019-03-20

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

  • Fixed component name

    WS DECISION CTR

  • Fixed component ID

    5725B6900

Applicable component levels

  • R890 PSY

       UP

[{"Business Unit":{"code":"BU059","label":"IBM Software w\/o TPS"},"Product":{"code":"SSQP76","label":"IBM Operational Decision Manager"},"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"890","Line of Business":{"code":"LOB45","label":"Automation"}}]

Document Information

Modified date:
03 November 2021