PQ04910: DEC VMS VAX ALPHA TRACKER AGENT INSTALL DOC INSUFFICIENT - INFO ON REQUIRED POSIX SHELL LEFT OUT OF MANUAL SH19-4484-00

APAR status

• Closed as documentation error.

Error description

• The TME 10 OPC V2R1 manual SH19-4484-00 - TRACKER AGENTS FOR
  AIX/UNIX/VMS PLATFORMS INSTALLATION AND OPERATION - does not
  provide required information on installation and operation of
  the VMS TRACKER AGENT.  Critical information regarding the
  requirement to start a POSIX SHELL and operate the TRACKER AGENT
  from within that shell has been omitted.  The following update
  needs to be added to the end of the "OpenVMS VAX/Appha ONLY"
  section of the manual (pages 48-50):
  ****************************************************************
  * Operating the tracker agent
  - login as 'TRACKER' user
  - the posix prompt appears:
    psx>
    (in fact the installation procedure sets the shell for TRACKER
    as POSIX shell)
  - the current directory will be the one specified during install
  - edit .profile and export tracker environment variables:
    EQQDISK, EQQHOME, EQQINSTANCE, PATH
  - edit tracker configuration file in $EQQHOME/etc
  - run tracker commands (eqqverify, eqqstart, eqqstop,...)
  ----------------------------------------------------------------
  

Local fix

Problem summary

• ****************************************************************
  * USERS AFFECTED: ALL TME 10 OPC V2R1 USERS THAT ARE           *
  *                 INSTALLING DEC OPENVMS TRACKER AGENT.        *
  ****************************************************************
  * RECOMMENDATION:                                              *
  ****************************************************************
  TME 10 OPC V2R1 manual SH19-4484-00 'Tracker Agents for
  AIX/UNIX/VMS Platforms Installation and Operation' should
  be updated as for error description and also in Appendix I.
  

Problem conclusion

• TME 10 OPC V2R1 manual SH19-4484-00 'Tracker Agents for
  AIX/UNIX/VMS Platforms Installation and Operation' should
  be updated at page 50 as follows:
  ----------------------------------------------------------------
  * Operating the tracker agent:
  - login as user TRACKER
  - the POSIX prompt appear:
    psx>
    (in fact the installation procedure sets the shell for the
    user TRACKER as POSIX shell)
  - edit .profile and export tracker environment variables:
    EQQDISK, EQQHOME, EQQINSTANCE, PATH
  - edit tracker configuration file in $EQQHOME/etc
  - run tracker commands (eqqverify, eqqstart, eqqstop,...)
  ----------------------------------------------------------------
  Also, the manual should be updated at page 117 (Appendix I),
  indicating POSIX as software requirement for DEC OpenVMS Tracker
  Agent.
  

Temporary fix

Comments

APAR Information

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Fix information

Applicable component levels