PM98511: DMS JOB STUCK IN EXECUTING STATE EVEN AFTER COMPLETION

APAR status

• Closed as program error.

Error description

• Data Movement task remains  in executing status even tough the
  job has finished successfully from data manger engine end. This
  issue only happens for any job reaching or exceeding the hour
  limit set by default for Inactivity Time out setting under Bi
  configuration for Authentication.
  

Local fix

• Increase the Inactivity Timeout setting in seconds in IBM Cognos
   Configuration under Authentication to match the run time for th
  e effected jobs. i.e If a DMS job takes 2 hours to complete then
   change the setting from 3600 to 7300 at least.
  

Problem summary

• ****************************************************************
  * USERS AFFECTED:                                              *
  * All Users                                                    *
  ****************************************************************
  * PROBLEM DESCRIPTION:                                         *
  * See error description.                                       *
  ****************************************************************
  * RECOMMENDATION:                                              *
  * Upgrade to IBM Cognos 10 Business Intelligence 10.1.1 Fix    *
  * Pack 1                                                       *
  ****************************************************************
  

Problem conclusion

• Code fix
  

Temporary fix

Comments

APAR Information

• APAR is sysrouted FROM one or more of the following:

• APAR is sysrouted TO one or more of the following:

Fix information

• Fixed component name

  COG DATA MGR

• Fixed component ID

  5724W12DM

Applicable component levels