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PM93954: SELECT DELIVERY METHOD EMAIL - REFRESHES WHEN DATA SOURCE HAS MULTIPLE CONNECTIONS

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APAR status

  • Closed as program error.

Error description

  • A report is set up with a data source that has multiple data
    source connections configured.??When running this report in
    Cognos connection, if the report runs for long enough, the user
    is prompted with the:??"Instead of waiting, you can select a
    delivery method to run the report in the background.?Select a
    delivery method."??Upon clicking the link, and selecting "Email
    report", a pop-up appears for the user to author an
    email.??While the user is authoring an email for the delivery
    method, the page will refresh after a certain period (30 secomds
    in my case) while report is still running in the background and
    the user again views the "Select a delivery method."
    pop-up.??Clicking this link and "Email report" again opens the
    email authoring pop-up but all changes from the previous email
    authoring activity have been lost.
    

Local fix

Problem summary

  • ****************************************************************
    * USERS AFFECTED:                                              *
    * All Users                                                    *
    ****************************************************************
    * PROBLEM DESCRIPTION:                                         *
    * See error description.                                       *
    ****************************************************************
    * RECOMMENDATION:                                              *
    * Upgrade to IBM Cognos Business Intelligence 10.2.1 Fix Pack  *
    * 1                                                            *
    ****************************************************************
    

Problem conclusion

  • Code Fix
    

Temporary fix

Comments

APAR Information

  • APAR number

    PM93954

  • Reported component name

    COG VIEWER

  • Reported component ID

    5724W12CV

  • Reported release

    A11

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt

  • Submitted date

    2013-07-26

  • Closed date

    2013-09-10

  • Last modified date

    2013-09-10

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

  • Fixed component name

    COG VIEWER

  • Fixed component ID

    5724W12CV

Applicable component levels

  • RA21 PSN

       UP

[{"Business Unit":{"code":"BU048","label":"IBM Software"},"Product":{"code":"SSEP7J","label":"Cognos Business Intelligence"},"Component":"","ARM Category":[],"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"10.1.1","Edition":"","Line of Business":{"code":"","label":""}}]

Document Information

Modified date:
17 November 2022