IBM Support

PM93720: NullPointerException problem on subsequent configuration saves

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You can track all active APARs for this component.

 

APAR status

  • Closed as program error.

Error description

  • In a windows 64bit Cognos 10.2.1 cm only install, making any
    minor changes in configuration (for example change sortbuffer
    from default 32mb to 4mb) and saving out the configuration again
    will generate error "The cryptographic information cannot be
    encrypted. Do you want to save the configuration in plain text".
    

Local fix

Problem summary

  • ****************************************************************
    * USERS AFFECTED:                                              *
    ****************************************************************
    * PROBLEM DESCRIPTION:                                         *
    ****************************************************************
    * RECOMMENDATION:                                              *
    * Upgrade to IBM Cognos Business Intelligence 10.2.1 Fix Pack  *
    * 1 or Upgrade to IBM Cognos Business Intelligence 10.2        *
    * Refresh Pack 2                                               *
    ****************************************************************
    

Problem conclusion

Temporary fix

Comments

APAR Information

  • APAR number

    PM93720

  • Reported component name

    COG ADMINISTRAT

  • Reported component ID

    5724W12AD

  • Reported release

    A21

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt

  • Submitted date

    2013-07-24

  • Closed date

    2013-09-10

  • Last modified date

    2014-11-27

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

  • Fixed component name

    COG ADMINISTRAT

  • Fixed component ID

    5724W12AD

Applicable component levels

  • RA21 PSN

       UP

[{"Business Unit":{"code":"BU048","label":"IBM Software"},"Product":{"code":"SSCHM94","label":"Administration and Configuration v11x"},"Component":"","ARM Category":[],"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"10.2.1","Edition":"","Line of Business":{"code":"","label":""}}]

Document Information

Modified date:
27 November 2014