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PM92638: GSU_CQXE_OpenForm and GSU_CQXE_OpenURL throwing errors on CQWeb 8.0.0.7

Fixes are available

Rational ClearQuest Fix Pack 8 (8.0.0.8) for 8.0
Rational ClearQuest Fix Pack 1 (8.0.1.1) for 8.0.1
Rational ClearQuest Fix Pack 11 (8.0.0.11) for 8.0
Rational ClearQuest Fix Pack 4 (8.0.1.4) for 8.0.1
Rational ClearQuest Fix Pack 5 (8.0.1.5) for 8.0.1
Rational ClearQuest Fix Pack 12 (8.0.0.12) for 8.0
Rational ClearQuest Fix Pack 6 (8.0.1.6) for 8.0.1
Rational ClearQuest Fix Pack 13 (8.0.0.13) for 8.0
Rational ClearQuest Fix Pack 14 (8.0.0.14) for 8.0
Rational ClearQuest Fix Pack 7 (8.0.1.7) for 8.0.1
Rational ClearQuest Fix Pack 15 (8.0.0.15) for 8.0
Rational ClearQuest Fix Pack 8 (8.0.1.8) for 8.0.1
Rational ClearQuest Fix Pack 16 (8.0.0.16) for 8.0
Rational ClearQuest Fix Pack 9 (8.0.1.9) for 8.0.1
Rational ClearQuest Fix Pack 17 (8.0.0.17) for 8.0
Rational ClearQuest Fix Pack 10 (8.0.1.10) for 8.0.1
Rational ClearQuest Fix Pack 18 (8.0.0.18) for 8.0
Rational ClearQuest Fix Pack 11 (8.0.1.11) for 8.0.1
Rational ClearQuest Fix Pack 19 (8.0.0.19) for 8.0
Rational ClearQuest Fix Pack 12 (8.0.1.12) for 8.0.1
Rational ClearQuest Fix Pack 20 (8.0.0.20) for 8.0
Rational ClearQuest Fix Pack 13 (8.0.1.13) for 8.0.1
Rational ClearQuest Fix Pack 21 (8.0.0.21) for 8.0
Rational ClearQuest Fix Pack 14 (8.0.1.14) for 8.0.1
Rational ClearQuest Fix Pack 15 (8.0.1.15) for 8.0.1
Rational ClearQuest Fix Pack 16 (8.0.1.16) for 8.0.1
Rational ClearQuest Fix Pack 17 (8.0.1.17) for 8.0.1
Rational ClearQuest Fix Pack 18 (8.0.1.18) for 8.0.1
Rational ClearQuest Fix Pack 19 (8.0.1.19) for 8.0.1
Rational ClearQuest Fix Pack 20 (8.0.1.20) for 8.0.1
Rational ClearQuest Fix Pack 21 (8.0.1.21) for 8.0.1
Rational ClearQuest Fix Pack 22 (8.0.1.22) for 8.0.1
Rational ClearQuest Fix Pack 23 (8.0.1.23) for 8.0.1
Rational ClearQuest Fix Pack 24 (8.0.1.24) for 8.0.1
Rational ClearQuest Fix Pack 25 (8.0.1.25) for 8.0.1

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You can track all active APARs for this component.

 

APAR status

  • Closed as program error.

Error description

  • The global script utility package (GSU_CQXE) is throwing
    different errors on the 2 calls; GSU_CQXE_OpenForm and
    GSU_CQXE_OpenURL.
    
    Calling OpenURL results in 'Fire script alias failed'-error and
    calling OpenURL results in 'NullPointerException'.
    
    The behaviour is the same for Firefox and InternetExplorer.
    

Local fix

Problem summary

  • The ClearQuest global script utility package (GSU_CQXE) is
    throwing different errors when calling "GSU_CQXE_OpenForm" and
    "GSU_CQXE_OpenURL" on the ClearQuest Web Client.  Calling
    GSU_CQXE_OpenForm results in a "NullPointerException" and
    calling GSU_CQXE_OpenURL results in a "Fire script alias failed"
     error.   This is regression that was introduced in ClearQuest
    Web 8.0.0.7 and 8.0.1.
    

Problem conclusion

  • A fix is available in ClearQuest 8.0.0.8 and 8.0.1.1.
    
    The API calls GSU_CQXE_OpenForm and GSU_CQXE_OpenURL now work
    correctly in ClearQuest Web.
    

Temporary fix

Comments

APAR Information

  • APAR number

    PM92638

  • Reported component name

    CLEARQUEST WIN

  • Reported component ID

    5724G3600

  • Reported release

    800

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt / Xsystem

  • Submitted date

    2013-07-10

  • Closed date

    2013-10-07

  • Last modified date

    2016-03-25

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

  • Fixed component name

    CLEARQUEST WIN

  • Fixed component ID

    5724G3600

Applicable component levels

  • R800 PSY

       UP

  • R801 PSY

       UP

[{"Line of Business":{"code":"LOB36","label":"IBM Automation"},"Business Unit":{"code":"BU053","label":"Cloud \u0026 Data Platform"},"Product":{"code":"SSSH5A","label":"Rational ClearQuest"},"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"8.0.0.0"}]

Document Information

Modified date:
08 September 2021