Fixes are available
Rational Synergy Fix Pack 5 (7.2.0.5) for 7.2
Rational Synergy Fix Pack 6 (7.2.0.6) for 7.2
Rational Synergy Interim Fix 1 for 7.2.0.6
Rational Synergy Interim Fix 2 for 7.2.0.6
Rational Synergy Fix Pack 7 (7.2.0.7) for 7.2
Rational Synergy Interim Fix 1 for 7.2.0.7
Rational Synergy Interim Fix 2 for 7.2.0.7
Rational Synergy Interim Fix 3 for 7.2.0.7
APAR status
Closed as program error.
Error description
Upon clicking on the Synergy icon a java error immediately pops up, 'Java Virtual Machine Launcher', 'Could not create the Java virtual machine'
Local fix
Problem summary
Synergy 7.2 webmode client - Could not create the Java virtual machine
Problem conclusion
Fixed in Rational Synergy Synergy 7.2.0.5 and 7.2.1
Temporary fix
Comments
APAR Information
APAR number
PM90757
Reported component name
TLOGIC SYNERGY
Reported component ID
5724V66SN
Reported release
720
Status
CLOSED PER
PE
NoPE
HIPER
NoHIPER
Special Attention
NoSpecatt
Submitted date
2013-06-10
Closed date
2013-10-07
Last modified date
2013-10-07
APAR is sysrouted FROM one or more of the following:
APAR is sysrouted TO one or more of the following:
Fix information
Fixed component name
TLOGIC SYNERGY
Fixed component ID
5724V66SN
Applicable component levels
R720 PSY
UP
[{"Business Unit":{"code":"BU053","label":"Cloud & Data Platform"},"Product":{"code":"SSC6Q5","label":"Rational Synergy"},"Component":"","ARM Category":[],"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"7.2","Edition":"","Line of Business":{"code":"LOB45","label":"Automation"}}]
Document Information
Modified date:
22 December 2020