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PM87715: COGNOS ADMINISTRATION - EXPAND SYSTEM => WEBPAGE ERROR: 'FRAGMENTS[...].WINDOWSTATE' IS NULL OR NOT AN OBJECT

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APAR status

  • Closed as fixed if next.

Error description

  • It seems that the problem occurs after services were started for
    more than 24 hours. Similar problem occurred on a second
    machine, so I am logging a bug.  Case 1 - logged in, started
    services - got an webpage error when trying to expand System
    under "Cognos Administration":    Webpage error details
    Message: 'fragments[...].windowState' is null or not an object
    Line: 23 Char: 2 Code: 0 URI:
    http://localhost/CPNRP1.5000.58/fragments/layout.js  -
    cogserver.log shows this QS error, which is probably not
    relateds to the Cog Admin problem:
    9.24.171.173:5058?7576?2012-11-16
    14:49:54.740?-5?3A3020D7D266DC300DBA737754D998A0088BF5C06DE03C97
    377EE6DA9003F342?Gl888v48vwC4j4ysCC9My4d9GvC8syv4yMwwdCqh?1??htt
    p-5058-7?DISP?5000?1?Audit.Other.dispatcher.DISP.pogo?pogo?com.c
    ognos.pogo.reportservice.ProcessFacade??Failure?<messages><messa
    ge><messageString>DPR-DPR-1035
    Dispatcher detected an
    error.</messageString></message></messages>?Query Service -
    V5DataServerConnection.sendRequest HttpStatus= 400.    Case 2: -
    create datasource worked yesterday - services were not stopped -
    today  "Launch" menu under "Cognos Connection" is not responding
     - cogserver.log shows: Query Service -
    V5DataServerConnection.sendRequest HttpStatus= 400.
    

Local fix

Problem summary

  • ****************************************************************
    * USERS AFFECTED:                                              *
    * All Users                                                    *
    ****************************************************************
    * PROBLEM DESCRIPTION:                                         *
    * See error description.                                       *
    ****************************************************************
    * RECOMMENDATION:                                              *
    * Upgrade to IBM Cognos Business Intelligence 10.2 Refresh     *
    * Pack 1                                                       *
    ****************************************************************
    

Problem conclusion

Temporary fix

Comments

APAR Information

  • APAR number

    PM87715

  • Reported component name

    COG INSTALL CON

  • Reported component ID

    5724W12IC

  • Reported release

    A11

  • Status

    CLOSED FIN

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt

  • Submitted date

    2013-04-24

  • Closed date

    2013-06-11

  • Last modified date

    2013-06-11

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

  • Fixed component name

    COG ADMINISTRAT

  • Fixed component ID

    5724W12AD

Applicable component levels

  • RA21 PSN

       UP

[{"Business Unit":{"code":"BU048","label":"IBM Software"},"Product":{"code":"SSCHM94","label":"Administration and Configuration v11x"},"Component":"","ARM Category":[],"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"A11","Edition":"","Line of Business":{"code":"","label":""}}]

Document Information

Modified date:
11 June 2013