Fixes are available
Rational ClearQuest Fix Pack 5 (8.0.1.5) for 8.0.1
Rational ClearQuest Fix Pack 12 (8.0.0.12) for 8.0
Rational ClearQuest Fix Pack 6 (8.0.1.6) for 8.0.1
Rational ClearQuest Fix Pack 13 (8.0.0.13) for 8.0
Rational ClearQuest Fix Pack 14 (8.0.0.14) for 8.0
Rational ClearQuest Fix Pack 7 (8.0.1.7) for 8.0.1
Rational ClearQuest Fix Pack 15 (8.0.0.15) for 8.0
Rational ClearQuest Fix Pack 8 (8.0.1.8) for 8.0.1
Rational ClearQuest Fix Pack 16 (8.0.0.16) for 8.0
Rational ClearQuest Fix Pack 9 (8.0.1.9) for 8.0.1
Rational ClearQuest Fix Pack 17 (8.0.0.17) for 8.0
Rational ClearQuest Fix Pack 10 (8.0.1.10) for 8.0.1
Rational ClearQuest Fix Pack 18 (8.0.0.18) for 8.0
Rational ClearQuest Fix Pack 11 (8.0.1.11) for 8.0.1
Rational ClearQuest Fix Pack 19 (8.0.0.19) for 8.0
Rational ClearQuest Fix Pack 12 (8.0.1.12) for 8.0.1
Rational ClearQuest Fix Pack 20 (8.0.0.20) for 8.0
Rational ClearQuest Fix Pack 13 (8.0.1.13) for 8.0.1
Rational ClearQuest Fix Pack 21 (8.0.0.21) for 8.0
Rational ClearQuest Fix Pack 14 (8.0.1.14) for 8.0.1
Rational ClearQuest Fix Pack 15 (8.0.1.15) for 8.0.1
Rational ClearQuest Fix Pack 16 (8.0.1.16) for 8.0.1
Rational ClearQuest Fix Pack 17 (8.0.1.17) for 8.0.1
Rational ClearQuest Fix Pack 18 (8.0.1.18) for 8.0.1
Rational ClearQuest Fix Pack 19 (8.0.1.19) for 8.0.1
Rational ClearQuest Fix Pack 20 (8.0.1.20) for 8.0.1
Rational ClearQuest Fix Pack 21 (8.0.1.21) for 8.0.1
Rational ClearQuest Fix Pack 22 (8.0.1.22) for 8.0.1
Rational ClearQuest Fix Pack 23 (8.0.1.23) for 8.0.1
Rational ClearQuest Fix Pack 24 (8.0.1.24) for 8.0.1
Rational ClearQuest Fix Pack 25 (8.0.1.25) for 8.0.1
APAR status
Closed as program error.
Error description
Scrollbars on CQ Web 8.0.0.6 child / popup windows are not working properly in Internet Explorer 9. The bars cannot be pulled in vertical or horizontal direction to scroll through text or items. It is possible to scroll by clicking next to (or above/under) the bar or by clicking the arrows at the bars ends. (still, holding arrows down doesn't scroll) If the popup window is a list of items, you can scroll after selecting an item by using the arrow keys on the keyboard to go up or down. Problem was reproduced with IE 9.0.8112.16421 and CQ Web 8.0.0.06.00_2013A.D130307 IE 9 does not show the problem when connecting to CQ Web 7.1.2.4. IE 7 (tested with version: 7.0.5730.13) is ok to CQ 8.0.0.6 Firefox works fine connecting to 8.0.0.6 To reproduce: A - Open the Site Administration ? License Monitoring If needed, resize the window for the bar to appear or B - On SAMPL db modify a Defect record ? Customer field, press Add 'Search and Select Records' box shows the inactive scrollbars
Local fix
Problem summary
**************************************************************** * USERS AFFECTED: * * ClearQuest Web * **************************************************************** * PROBLEM DESCRIPTION: * * ClearQuest Web scrollbars on child popup windows are not * * working properly when using Internet Explorer 9. The * * scrollbars cannot be pulled in a vertical or horizontal * * direction to scroll through text or items in the child * * window. * **************************************************************** * RECOMMENDATION: * ****************************************************************
Problem conclusion
A fix is available in ClearQuest 8.0.0.12 and 8.0.1.5. ClearQuest Web scrollbars on child popup windows now function properly.
Temporary fix
Comments
APAR Information
APAR number
PM87092
Reported component name
CLEARQUEST WIN
Reported component ID
5724G3600
Reported release
800
Status
CLOSED PER
PE
NoPE
HIPER
NoHIPER
Special Attention
NoSpecatt
Submitted date
2013-04-16
Closed date
2014-09-19
Last modified date
2014-09-19
APAR is sysrouted FROM one or more of the following:
APAR is sysrouted TO one or more of the following:
Fix information
Fixed component name
CLEARQUEST WIN
Fixed component ID
5724G3600
Applicable component levels
R800 PSY
UP
R801 PSY
UP
Document Information
Modified date:
01 November 2021