IBM Support

PM86678: SERVER NOT AVAILABLE WHEN USING IPAD MOBILE APP AND ACCESSES A URL THAT USES WEB SERVER REDIRECTION

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You can track all active APARs for this component.

 

APAR status

  • Closed as fixed if next.

Error description

  • You get a "Server Not Available" error when trying to access a
    Cognos gateway that uses web server redirection with the
    10.2.0.2.2 iPad app.??Using the target URL works fine.
    

Local fix

  • Use the target URL and not the URL that is redirected.
    

Problem summary

  • ****************************************************************
    * USERS AFFECTED:                                              *
    * All                                                          *
    ****************************************************************
    * PROBLEM DESCRIPTION:                                         *
    * See error description.                                       *
    ****************************************************************
    * RECOMMENDATION:                                              *
    * Upgrade to IBM Cognos Business Intelligence 10.2 Refresh     *
    * Pack 1                                                       *
    ****************************************************************
    

Problem conclusion

Temporary fix

Comments

APAR Information

  • APAR number

    PM86678

  • Reported component name

    COG MOBILE

  • Reported component ID

    5724W20GM

  • Reported release

    A20

  • Status

    CLOSED FIN

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt

  • Submitted date

    2013-04-09

  • Closed date

    2013-06-11

  • Last modified date

    2013-06-11

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

Applicable component levels

  • RA21 PSN

       UP

[{"Business Unit":{"code":"BU059","label":"IBM Software w\/o TPS"},"Product":{"code":"SSEN9H","label":"IBM Cognos Mobile"},"Component":"","ARM Category":[],"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"10.2","Edition":"","Line of Business":{"code":"LOB10","label":"Data and AI"}}]

Document Information

Modified date:
22 March 2021