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PM86662: IMAGES USING RELATIVE PATH FAIL TO RESOLVE IN PDF USING SSL AFTER INTERIM FIX 2

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APAR status

  • Closed with unknown close code.

Error description

  • Images show as a black box when run to PDF after interim fix 2
    was applied to the environment.  The keystores remained
    Unchanged, and in the course of troubleshooting copied from
    pre-interim fix AND also re-imported using the third party cert
    tool (two separate steps, not done back-to-back as to cause
    duplicate keys).    Non-SSL references to the same image works
    without issue.?Image was referenced with relative path with
    image available to both report server and gateway
    (../pat/images/buaAbout_cs.png).?very similar to UNC path image
    issue PM85300?
    

Local fix

Problem summary

  • ****************************************************************
    * USERS AFFECTED:                                              *
    * All Users                                                    *
    ****************************************************************
    * PROBLEM DESCRIPTION:                                         *
    * See error description.                                       *
    ****************************************************************
    * RECOMMENDATION:                                              *
    * Upgrade to IBM Cognos Business Intelligence 10.2 Refresh     *
    * Pack 1  or Upgrade to IBM Cognos Business Intelligence 10.2  *
    * Fix Pack 1 or IBM Cognos Business Intelligence 10.1.1 Fix    *
    * Pack 3                                                       *
    ****************************************************************
    

Problem conclusion

Temporary fix

Comments

APAR Information

  • APAR number

    PM86662

  • Reported component name

    COG INSTALL CON

  • Reported component ID

    5724W12IC

  • Reported release

    A11

  • Status

    CLOSED URX

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt

  • Submitted date

    2013-04-09

  • Closed date

    2013-06-11

  • Last modified date

    2013-12-16

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

  • Fixed component name

    COG ADMINISTRAT

  • Fixed component ID

    5724W12AD

Applicable component levels

  • RA21 PSN

       UP

[{"Business Unit":{"code":"BU048","label":"IBM Software"},"Product":{"code":"SSCHM94","label":"Administration and Configuration v11x"},"Component":"","ARM Category":[],"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"A11","Edition":"","Line of Business":{"code":"","label":""}}]

Document Information

Modified date:
16 December 2013