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PM84940: ERROR ATTEMPTING TO OPEN COGNOS ADMINISTRATION PAGE AND VIEW UNDER SYSTEM TAB

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You can track all active APARs for this component.

 

APAR status

  • Closed with unknown close code.

Error description

  • Error:?Webpage error details??User Agent: Mozilla/4.0
    (compatible; MSIE 8.0; Windows NT 6.1; WOW64;?Trident/4.0;
    SLCC2; .NET CLR 2.0.50727; .NET CLR 3.5.30729; .NET
    CLR?3.0.30729; Media Center PC 6.0; .NET4.0C; .NET4.0E;
    InfoPath.3; MS-RTC?LM 8)?Timestamp: Tue, 5 Mar 2013 14:54:00
    UTC???Message: 'fragments[...].windowState' is null or not an
    object?Line: 23?Char: 2?Code: 0?URI:
    http://ddcsbiwb01a/bi-fidelity/fragments/layout.js
    

Local fix

Problem summary

  • ****************************************************************
    * USERS AFFECTED:                                              *
    * All Users                                                    *
    ****************************************************************
    * PROBLEM DESCRIPTION:                                         *
    * See error description.                                       *
    ****************************************************************
    * RECOMMENDATION:                                              *
    * Upgrade to IBM Cognos Business Intelligence 10.2 Refresh     *
    * Pack 1                                                       *
    ****************************************************************
    

Problem conclusion

Temporary fix

Comments

APAR Information

  • APAR number

    PM84940

  • Reported component name

    COG ADMINISTRAT

  • Reported component ID

    5724W12AD

  • Reported release

    A20

  • Status

    CLOSED URX

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt

  • Submitted date

    2013-03-15

  • Closed date

    2013-06-11

  • Last modified date

    2013-06-11

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

Applicable component levels

  • RA21 PSN

       UP

[{"Business Unit":{"code":"BU048","label":"IBM Software"},"Product":{"code":"SSCHM94","label":"Administration and Configuration v11x"},"Component":"","ARM Category":[],"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"10.2","Edition":"","Line of Business":{"code":"","label":""}}]

Document Information

Modified date:
11 June 2013