Fixes are available
Rational Software Architect Fix Pack 2 (8.5.5.2) for 8.5.5
Rational Software Architect for WebSphere Software Fix Pack 2 (8.5.5.2) for 8.5.5
Rational Software Architect Fix Pack 3 (8.5.5.3) for 8.5.5
Rational Software Architect for WebSphere Software Fix Pack 3 (8.5.5.3) for 8.5.5
Rational Software Architect for WebSphere Software 9.1.2
Rational Software Architect 9.1.2
Rational Software Architect RealTime Edition 9.1.2
Rational Software Architect Fix Pack 4 (8.5.5.4) for 8.5.5
Rational Software Architect for WebSphere Software Fix Pack 4 (8.5.5.4) for 8.5.5
Rational Software Architect for WebSphere Software Fix Pack 1 (9.1.2.1) for 9.1.2
Rational Software Architect Fix Pack 1 (9.1.2.1) for 9.1.2
Rational Software Architect Fix Pack 2 (9.1.2.2) for 9.1.2
Rational Software Architect Fix Pack 3 (9.1.2.3) for 9.1.2
Rational Software Architect for WebSphere Software Fix Pack 1 (9.1.2.3) for 9.1.2
APAR status
Closed as program error.
Error description
Environment: - Red Hat Enterprise Linux (5.8 and 6.2) - Product: RSA 8.0.4.2 and RSA 8.5.1 Reproducible: Y Description of problem: When you try to print a diagram, the OK button is not displayed in the 'Print Diagram' dialog window which makes it quite tricky to actually print the diagram... This issue is triggered when the fully qualified name of the package to be printed is longer than the width of the user's screen. Indeed, in the 'Print Diagram' window, the width of the 'Select diagram' panel doesn't seem to be limited, so when the name of a diagram that can be selected for printing is longer than the screen's width, the issue happens. This happens with RSA 8.0.4.2 and RSA 8.5.1 on the Linux OS (see screenshot PrintDialogLinux.png). It doesn't happen on Windows (see screenshot PrintDialogWindows,png) where the 'Select Diagram' panel is limited in width and where horizontal scrollbars appear when the name of the diagram is longer than the width of the 'Select Diagram' panel. Steps to reproduce 1) Create a new modeling project in RSA 2) Create a diagram with an extremely long fully qualified name (this fully qualified name must be longer than the width of the screen). Alternatively, you can simply import the attached model. 3) Open the diagram and go to the 'File-?Print' menu. 4) Notice that the 'Print Diagram' dialog window doesn't display any OK or cancel button, nor the properties of the printing device. Workaround As a workaround, you can use the tab key the same number of time as you would on a print dialog that would display the button, and then press the enter key. This will trigger the printing.
Local fix
Problem summary
**************************************************************** * USERS AFFECTED: * **************************************************************** * PROBLEM DESCRIPTION: * **************************************************************** * RECOMMENDATION: * **************************************************************** When you try to print a diagram, the OK button is not displayed in the "Print Diagram" window when the fully qualified name of the package to be printed is longer than the width of the user's screen. In the "Print Diagram" window, the width of the "Select diagram" panel doesn't seem to be limited, so when the name of a diagram that can be selected for printing is longer than the screen's width, the issue happens.
Problem conclusion
The dialog width has been restricted to be of fixed size and not driven by the size of the selected diagram names. So, OK button in the "Print Diagram" window is always visible.
Temporary fix
Comments
APAR Information
APAR number
PM84497
Reported component name
RATL SW ARCHITE
Reported component ID
5725A3000
Reported release
804
Status
CLOSED PER
PE
NoPE
HIPER
NoHIPER
Special Attention
NoSpecatt
Submitted date
2013-03-11
Closed date
2014-09-26
Last modified date
2014-09-26
APAR is sysrouted FROM one or more of the following:
APAR is sysrouted TO one or more of the following:
Fix information
Fixed component name
RATL SW ARCHITE
Fixed component ID
5725A3000
Applicable component levels
R804 PSN
UP
Document Information
Modified date:
10 September 2020