IBM Support

PM81644: CLEARTEAM EXPLORER LOGIN FAILURE FOR USERS WITH A COLON, ':', IN PASSWORD

Subscribe

You can track all active APARs for this component.

 

APAR status

  • Closed as program error.

Error description

  • Attempts to login to the IBM Rational ClearCase Remote Client
    WAN Server (CCRC WAN Server) fail for users with a colon in
    their password.  Logging into the CCRC WAN Server at the
    operating system level is successful using the same credentials.
    
    The error thrown in IBM Rational ClearTeam Explorer is:
    CRMAP7009: CCRC command 'Login' failed: Unable to connect to
    server at URL http://ccrcwanserver_hostname:16080/ccrc
    
    Workaround:
    Avoid using the colon character in a password.
    

Local fix

Problem summary

  • ****************************************************************
    * USERS AFFECTED:                                              *
    ****************************************************************
    * PROBLEM DESCRIPTION:                                         *
    ****************************************************************
    * RECOMMENDATION:                                              *
    ****************************************************************
    Login fails when password has a ":" in it.
    

Problem conclusion

  • Fix for this issue is available in ClearCase version
    8.0.0.7, 8.0.0.8 and 8.0.1.1
    

Temporary fix

Comments

APAR Information

  • APAR number

    PM81644

  • Reported component name

    CC CHG MGMT SOL

  • Reported component ID

    5724G3400

  • Reported release

    800

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt

  • Submitted date

    2013-01-29

  • Closed date

    2013-09-24

  • Last modified date

    2013-09-24

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

  • Fixed component name

    CC CHG MGMT SOL

  • Fixed component ID

    5724G3400

Applicable component levels

  • R800 PSN

       UP

[{"Business Unit":{"code":"BU053","label":"Cloud & Data Platform"},"Product":{"code":"SSSH27","label":"Rational ClearCase"},"Component":"","ARM Category":[],"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"800","Edition":"","Line of Business":{"code":"LOB36","label":"IBM Automation"}}]

Document Information

Modified date:
22 December 2020