APAR status
Closed with unknown close code.
Error description
Report rendering is cancelled when the report finish before it can be sent as eMail. This happens when a PDF report runs for a longer time and the delivery method is changed by the user to mailing the finished PDF file. While choosing the receipt mail adress the report finish and the error message RSA-ERR-0007 is shown.
Local fix
Problem summary
**************************************************************** * USERS AFFECTED: * * all * **************************************************************** * PROBLEM DESCRIPTION: * * See error description. * **************************************************************** * RECOMMENDATION: * * Upgrade to IBM Cognos Business Intelligence 10.2 Refresh * * Pack 1 or Upgrade to IBM Cognos Business Intelligence 10.2 * * Fix Pack 1 * ****************************************************************
Problem conclusion
Temporary fix
Comments
APAR Information
APAR number
PM79897
Reported component name
COG CONNECTION
Reported component ID
5724W12CC
Reported release
A20
Status
CLOSED URX
PE
NoPE
HIPER
NoHIPER
Special Attention
NoSpecatt
Submitted date
2013-01-03
Closed date
2013-06-11
Last modified date
2013-09-23
APAR is sysrouted FROM one or more of the following:
APAR is sysrouted TO one or more of the following:
Fix information
Applicable component levels
RA21 PSN
UP
[{"Business Unit":{"code":"BU048","label":"IBM Software"},"Product":{"code":"SSCHNWN","label":"Portal v11x"},"Component":"","ARM Category":[],"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"A20","Edition":"","Line of Business":{"code":"","label":""}}]
Document Information
Modified date:
23 September 2013