PM79416: " OPERATION FAILED? MESSAGE WHEN SELECTING FROM THE PICKLIST IN A WEBSHEET ACTIVE FORM

APAR status

• Closed as unreproducible.

Error description

• Customer has a an active form where they are using pick
  (dropdown lists) and occasionally get "Operation Failed? error
  message.??TM1 Weblog shows:??Example:?2012-11-13 11:41:50,361
  [6] ERROR Applix.TM1.Web.Page.TM1WebError - Error in:
  http://dcxas807.beaulieu.local/tm1web/TM1WebSheet.aspx?ObjectId=
  64612267?2012-11-13
  11:41:50,361 [6] ERROR Applix.TM1.Web.Page.TM1WebError - Request
  Info -  Browser: Mozilla/4.0 (compatible; MSIE 8.0; Windows NT
  6.1; WOW64; Trident/4.0; SLCC2; .NET CLR 2.0.50727; .NET4.0E;
  .NET CLR 3.5.30729; .NET CLR 3.0.30729; .NET4.0C; MDPA101), User
  Host Name: ::1, Method: POST, Encoding:
  System.Text.UTF8Encoding, Content Length: 749, Content Type:
  application/x-www-form-urlencoded?2012-11-13 11:41:50,361 [6]
  ERROR Applix.TM1.Web.Page.TM1WebError - Action Type:
  PickListSelectionChanged?2012-11-13 11:41:50,361 [6] ERROR
  Applix.TM1.Web.Page.TM1WebError - Value: Steady State?2012-11-13
  11:41:50,361 [6] ERROR Applix.TM1.Web.Page.TM1WebError - Error
  Details:?System.Collections.Generic.KeyNotFoundException: The
  given key was not present in the dictionary.?   at
  System.ThrowHelper.ThrowKeyNotFoundException()?   at
  System.Collections.Generic.Dictionary`2.get_Item(TKey key)?   at
  Applix.TM1.Web.WebControls.Websheet.TM1WebSheet.SaveCellValue(St
  ring
  cellId, String cellValue)?   at
  Applix.TM1.Web.Page.TM1WebSheet.Page_Load(Object sender,
  EventArgs e)?   at System.Web.UI.Control.OnLoad(EventArgs e)?
  at System.Web.UI.Control.LoadRecursive()?   at
  System.Web.UI.Page.ProcessRequestMain(Boolean
  includeStagesBeforeAsyncPoint, Boolean
  includeStagesAfterAsyncPoint)?
  

Local fix

Problem summary

• ****************************************************************
  * USERS AFFECTED:                                              *
  * All Users                                                    *
  ****************************************************************
  * PROBLEM DESCRIPTION:                                         *
  * See error description.                                       *
  ****************************************************************
  * RECOMMENDATION:                                              *
  * Please upgrade to IBM Cognos TM1 10.2                        *
  ****************************************************************
  

Problem conclusion

Temporary fix

Comments

APAR Information

• APAR is sysrouted FROM one or more of the following:

• APAR is sysrouted TO one or more of the following:

Fix information

• Fixed component name

  TM1 SERVER

• Fixed component ID

  5724W49SE

Applicable component levels

• RA20 PSN

     UP