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PM78930: Cognos Workspace Dashboard does not return

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You can track all active APARs for this component.

 

APAR status

  • Closed with unknown close code.

Error description

  • If running a large dashboard, often times the dashboard widgets
    are stuck at 'Loading', even though the BIBUS process has
    finished running and there is no DB activity.  The dashboard
    must be closed and re-ran.
    

Local fix

Problem summary

  • ****************************************************************
    * USERS AFFECTED:                                              *
    * All Users                                                    *
    ****************************************************************
    * PROBLEM DESCRIPTION:                                         *
    * See error description.                                       *
    ****************************************************************
    * RECOMMENDATION:                                              *
    * Upgrade to IBM Cognos Business Intelligence 10.2 Refresh     *
    * Pack 1  or Upgrade to IBM Cognos Business Intelligence 10.2  *
    * Fix Pack 1                                                   *
    ****************************************************************
    

Problem conclusion

Temporary fix

Comments

APAR Information

  • APAR number

    PM78930

  • Reported component name

    COG WRKSPC

  • Reported component ID

    5724W12BI

  • Reported release

    A20

  • Status

    CLOSED URX

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt

  • Submitted date

    2012-12-11

  • Closed date

    2013-06-11

  • Last modified date

    2013-09-23

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

Applicable component levels

  • RA21 PSN

       UP

[{"Business Unit":{"code":"BU048","label":"IBM Software"},"Product":{"code":"SSCHNWM","label":"Workspace v11x"},"Component":"","ARM Category":[],"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"A20","Edition":"","Line of Business":{"code":"","label":""}}]

Document Information

Modified date:
23 September 2013