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PM78482: COGNOS 10.2 - NULLS IN DB2 TABLE BREAKS REPORT IN EXCEL 2007 DATA FORMAT ONLY WITH ERROR

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APAR status

  • Closed as program error.

Error description

  • Cognos 10.2 - Nulls in DB2 table breaks report in Excel 2007
    Data format ONLY with error:??"RSV-SRV-0040 ?      The report
    server encountered an internal error. Check additional
    information associated with this error message. If cause of
    problem cannot be ascertained, increase the logging level in the
    IBM Cognos administration tool and reproduce the conditions that
    caused the error. If the problem persists, see the problem
    determination information on the IBM Cognos Support Portal page
    at
    http://www-947.ibm.com/support/entry/portal/Overview/Software/In
    formation_Management/Cognos_Business_Intelligence.
    ?     Details ?CCLAssertError:0:Fatal: CCL_ASSERT(iter !=
    m_subStringsMap->end(m_memMgr));RSV-SRV-0042 Trace
    back:RSReportService.cpp(766): CCLAssertError: CCL_CAUGHT:
    RSReportService::process()RSReportServiceMethod.cpp(263):
    CCLAssertError: CCL_RETHROW: RSReportServiceMethod::process():
    reportRender_RequestRSASyncExecutionThread.cpp(828):
    CCLAssertError:
    RSASyncExecutionThread::checkExceptionRSASyncExecutionThread.cpp
    (277):
    CCLAssertError: CCL_CAUGHT: RSASyncExecutionThread::runImpl():
    reportRender_RequestRSASyncExecutionThread.cpp(884):
    CCLAssertError: CCL_RETHROW:
    RSASyncExecutionThread::processCommand():
    reportRender_RequestExecution/RSRenderExecution.cpp(670):
    CCLAssertError: CCL_RETHROW:
    RSRenderExecution::executeExecution/RSRenderExecution.cpp(734):
    CCLAssertError: CCL_RETHROW:
    RSRenderExecution::executeRSXlsEngineImpl/RSXLSESharedStrings.cp
    p(214):
    CCLAssertError: CCL_THROW:" ??HTML, PDF, CSV, Excel 2007 normal
    formats work fine. Issue is particular to the "Excel Data
    format".
    

Local fix

Problem summary

  • ****************************************************************
    * USERS AFFECTED:                                              *
    * All Users                                                    *
    ****************************************************************
    * PROBLEM DESCRIPTION:                                         *
    * See error description.                                       *
    ****************************************************************
    * RECOMMENDATION:                                              *
    * Upgrade to IBM Cognos Business Intelligence 10.2 Refresh     *
    * Pack 1                                                       *
    * or IBM Cognos Business Intelligence 10.2 Fix Pack 2          *
    ****************************************************************
    

Problem conclusion

  • Code Fix
    

Temporary fix

Comments

APAR Information

  • APAR number

    PM78482

  • Reported component name

    COG INSTALL CON

  • Reported component ID

    5724W12IC

  • Reported release

    A11

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt

  • Submitted date

    2012-12-05

  • Closed date

    2014-03-31

  • Last modified date

    2014-03-31

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

  • Fixed component name

    COG ADMINISTRAT

  • Fixed component ID

    5724W12AD

Applicable component levels

  • RA20 PSN

       UP

[{"Business Unit":{"code":"BU048","label":"IBM Software"},"Product":{"code":"SSCHM94","label":"Administration and Configuration v11x"},"Component":"","ARM Category":[],"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"A11","Edition":"","Line of Business":{"code":"","label":""}}]

Document Information

Modified date:
31 March 2014