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PM77701: CM-CAM-4005 UNABLE TO AUTHENTICATE WITH CAS LOGIN SCREEN

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You can track all active APARs for this component.

 

APAR status

  • Closed as fixed if next.

Error description

  • After migrated from 10.1.1 to 10.2, when using LDAP namespace,
    all existing and new report schedules failed with error
    CM-CAM-4005 unable to authenticate.??cogserver.log?CM-REQ-4159
    Content Manager returned an error in the response header. The
    error 'cmAuthenticateFailed CM-CAM-4005 Unable to authenticate.
    Check your security directory server connection and confirm the
    credentials entered at login.' can be found in the response SOAP
    header.??AAA trace - AAAclient.log?java.lang.RuntimeException:
    Expected a single account object
    

Local fix

Problem summary

  • ****************************************************************
    * USERS AFFECTED:                                              *
    * All Users                                                    *
    ****************************************************************
    * PROBLEM DESCRIPTION:                                         *
    * See error description.                                       *
    ****************************************************************
    * RECOMMENDATION:                                              *
    * Upgrade to IBM Cognos Business Intelligence 10.2 Refresh     *
    * Pack 1  or Upgrade to IBM Cognos Business Intelligence 10.2  *
    * Fix Pack 1                                                   *
    ****************************************************************
    

Problem conclusion

Temporary fix

Comments

APAR Information

  • APAR number

    PM77701

  • Reported component name

    COG ADMINISTRAT

  • Reported component ID

    5724W12AD

  • Reported release

    A20

  • Status

    CLOSED FIN

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt

  • Submitted date

    2012-11-26

  • Closed date

    2013-06-11

  • Last modified date

    2013-09-23

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

Applicable component levels

  • RA21 PSN

       UP

[{"Business Unit":{"code":"BU048","label":"IBM Software"},"Product":{"code":"SSCHM94","label":"Administration and Configuration v11x"},"Component":"","ARM Category":[],"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"10.2","Edition":"","Line of Business":{"code":"","label":""}}]

Document Information

Modified date:
23 September 2013