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PM77576: Absent libpng.so.3 causes ppdsweb to fail

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APAR status

  • Closed as fixed if next.

Error description

  • As of the 10.2 release we are no longer shipping the libpng.so.3
    shared library with either BI Server or PPServer for Linux (it
    looks as though we are shipping a libpng15 library,
    though)??ppdsweb is still linked to libpng.so.3 and fails upon
    install when customer running Suse Enterprise 11 (which does not
    have this library present as a system library by default)
    attempts to use it.
    

Local fix

  • Install libpng.so.3 (libpng3 packages) on the system manually, o
    r copy libpng.so.3 from a working 10.1.1 installation, into 10.2
    

Problem summary

  • ****************************************************************
    * USERS AFFECTED:                                              *
    * Affects all users, as ppdsweb cannot spawn.                  *
    ****************************************************************
    * PROBLEM DESCRIPTION:                                         *
    * See error description.                                       *
    ****************************************************************
    * RECOMMENDATION:                                              *
    * Upgrade to IBM Cognos Business Intelligence 10.2 Refresh     *
    * Pack 1                                                       *
    ****************************************************************
    

Problem conclusion

Temporary fix

Comments

APAR Information

  • APAR number

    PM77576

  • Reported component name

    COG PWRPLAY SER

  • Reported component ID

    5724W68PS

  • Reported release

    A20

  • Status

    CLOSED FIN

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt

  • Submitted date

    2012-11-21

  • Closed date

    2013-06-11

  • Last modified date

    2013-06-11

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

Applicable component levels

  • RA21 PSN

       UP

[{"Business Unit":{"code":"BU048","label":"IBM Software"},"Product":{"code":"SSCALGS","label":"PowerPlay Server"},"Component":"","ARM Category":[],"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"A20","Edition":"","Line of Business":{"code":"","label":""}}]

Document Information

Modified date:
11 June 2013