APAR status
Closed as program error.
Error description
Name of the report page contains Japanese characters, file not found error is generated when viewing the report in Excel 2002 format. ?This symptom does not happen when name of the report page contains English characters. ??(Environment)?1. Cognos BI 10.2(Server) + Excel 2003 SP3 on Windows XP(Client) -- reproduced.??2. Cognos BI 10.2(Server) + Excel 2007 on Windows XP(Client) -- reproduced.??3. Cognos BI 10.2(Server) + Excel 2003 SP3 on Windows 7(Client) -- not reproduced.??4. Cognos BI 10.1.1 + FP1(Server) + Excel 2003 SP3 on Windows XP(Client) -- not reproduced.??
Local fix
See above.
Problem summary
**************************************************************** * USERS AFFECTED: * * All Users * **************************************************************** * PROBLEM DESCRIPTION: * * See error description. * **************************************************************** * RECOMMENDATION: * * Upgrade to IBM Cognos Business Intelligence 10.2.1 Fix Pack * * 2 * * or IBM Cognos Business Intelligence 10.2 Fix Pack 2 * ****************************************************************
Problem conclusion
Code Fix
Temporary fix
Comments
APAR Information
APAR number
PM77060
Reported component name
COG CONNECTION
Reported component ID
5724W12CC
Reported release
A20
Status
CLOSED PER
PE
NoPE
HIPER
NoHIPER
Special Attention
NoSpecatt
Submitted date
2012-11-14
Closed date
2014-03-31
Last modified date
2014-03-31
APAR is sysrouted FROM one or more of the following:
APAR is sysrouted TO one or more of the following:
Fix information
Fixed component name
COG CONNECTION
Fixed component ID
5724W12CC
Applicable component levels
RA20 PSN
UP
[{"Business Unit":{"code":"BU048","label":"IBM Software"},"Product":{"code":"SSCHNWN","label":"Portal v11x"},"Component":"","ARM Category":[],"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"A20","Edition":"","Line of Business":{"code":"","label":""}}]
Document Information
Modified date:
31 March 2014