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PM77060: Name of the report page contains Japanese characters, file not found error is generated in Excel 2002 report

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APAR status

  • Closed as program error.

Error description

  • Name of the report page contains Japanese characters, file not
    found error is generated when viewing the report in Excel 2002
    format. ?This symptom does not happen when name of the report
    page contains English characters. ??(Environment)?1. Cognos BI
    10.2(Server) + Excel 2003 SP3 on Windows XP(Client) --
    reproduced.??2. Cognos BI 10.2(Server) + Excel 2007 on Windows
    XP(Client) -- reproduced.??3. Cognos BI 10.2(Server) + Excel
    2003 SP3 on Windows 7(Client) -- not reproduced.??4. Cognos BI
    10.1.1 + FP1(Server) + Excel 2003 SP3 on Windows XP(Client) --
    not reproduced.??
    

Local fix

  • See above.
    

Problem summary

  • ****************************************************************
    * USERS AFFECTED:                                              *
    * All Users                                                    *
    ****************************************************************
    * PROBLEM DESCRIPTION:                                         *
    * See error description.                                       *
    ****************************************************************
    * RECOMMENDATION:                                              *
    * Upgrade to IBM Cognos Business Intelligence 10.2.1 Fix Pack  *
    * 2                                                            *
    * or IBM Cognos Business Intelligence 10.2 Fix Pack 2          *
    ****************************************************************
    

Problem conclusion

  • Code Fix
    

Temporary fix

Comments

APAR Information

  • APAR number

    PM77060

  • Reported component name

    COG CONNECTION

  • Reported component ID

    5724W12CC

  • Reported release

    A20

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt

  • Submitted date

    2012-11-14

  • Closed date

    2014-03-31

  • Last modified date

    2014-03-31

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

  • Fixed component name

    COG CONNECTION

  • Fixed component ID

    5724W12CC

Applicable component levels

  • RA20 PSN

       UP

[{"Business Unit":{"code":"BU048","label":"IBM Software"},"Product":{"code":"SSCHNWN","label":"Portal v11x"},"Component":"","ARM Category":[],"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"A20","Edition":"","Line of Business":{"code":"","label":""}}]

Document Information

Modified date:
31 March 2014