PM76836: Automatic refresh of CQ Web not happening

Rational ClearQuest Fix Pack 06 (8.0.0.6) for 8.0
Rational ClearQuest Fix Pack 11 (8.0.0.11) for 8.0
Rational ClearQuest Fix Pack 12 (8.0.0.12) for 8.0
Rational ClearQuest Fix Pack 13 (8.0.0.13) for 8.0
Rational ClearQuest Fix Pack 14 (8.0.0.14) for 8.0
Rational ClearQuest Fix Pack 15 (8.0.0.15) for 8.0
Rational ClearQuest Fix Pack 16 (8.0.0.16) for 8.0
Rational ClearQuest Fix Pack 17 (8.0.0.17) for 8.0
Rational ClearQuest Fix Pack 18 (8.0.0.18) for 8.0
Rational ClearQuest Fix Pack 19 (8.0.0.19) for 8.0
Rational ClearQuest Fix Pack 20 (8.0.0.20) for 8.0
Rational ClearQuest Fix Pack 21 (8.0.0.21) for 8.0

APAR status

• Closed as program error.

Error description

• On ClearQuest Web when you have implemented a Lookup button
  similar to the Search by ID that is default in ClearQuest Web
  left panel, you perform a search on the ID of a user, choose the
  one that fits and when clicking OK no results are transferred to
  the form.
  
  If you hit F5 on your browser it refreshes and the information
  now shows.
  
  That means the information is retrieved, but not displayed as it
  should.
  
  Workaround is to refresh the web page.
  

Local fix

Problem summary

• ****************************************************************
  * USERS AFFECTED:                                              *
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  * PROBLEM DESCRIPTION:                                         *
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  * RECOMMENDATION:                                              *
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  If there are nested fields in a ClearQuest Web form, such as
  Owner.fullname, the field won't be automatically updated if
  the parent field changes, such as Owner.
  

Problem conclusion

• A fix is available in ClearQuest 8.0.0.6.
  
  The nested fields are now updated automatically in
  ClearQuest Web.
  

Temporary fix

Comments

APAR Information

• APAR is sysrouted FROM one or more of the following:

• APAR is sysrouted TO one or more of the following:

Fix information

• Fixed component name

  CLEARQUEST WIN

• Fixed component ID

  5724G3600

Applicable component levels

• R800 PSN

     UP