PM72902: COGNOS 10 TRANSFORMER HANGS READING DATASOURCE

APAR status

• Closed as fixed if next.

Error description

• Customer faced an issue where Transformer would appear to hang
  when reading a datasource during the build process on an AIX
  box.????It was discovered that the password listed under
  'Certificate Authority' in Cog Configuration was incorrect. Once
  this was updated then Transforme proceeded to build without
  issue.????However, this was discovered by pure luck and there
  should be some sort of time out or warning to indicate this was
  the issue.????There was no timeout during the hang as they had
  let it run for over 2 days without any message or timeout.
  

Local fix

Problem summary

• ****************************************************************
  * USERS AFFECTED:                                              *
  * All Users                                                    *
  ****************************************************************
  * PROBLEM DESCRIPTION:                                         *
  * See error description.                                       *
  ****************************************************************
  * RECOMMENDATION:                                              *
  * Upgrade to IBM Cognos Business Intelligence 10.2 Refresh     *
  * Pack 1                                                       *
  ****************************************************************
  

Problem conclusion

Temporary fix

Comments

APAR Information

• APAR is sysrouted FROM one or more of the following:

• APAR is sysrouted TO one or more of the following:

Fix information

Applicable component levels

• RA21 PSN

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