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PM72902: COGNOS 10 TRANSFORMER HANGS READING DATASOURCE

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You can track all active APARs for this component.

 

APAR status

  • Closed as fixed if next.

Error description

  • Customer faced an issue where Transformer would appear to hang
    when reading a datasource during the build process on an AIX
    box.????It was discovered that the password listed under
    'Certificate Authority' in Cog Configuration was incorrect. Once
    this was updated then Transforme proceeded to build without
    issue.????However, this was discovered by pure luck and there
    should be some sort of time out or warning to indicate this was
    the issue.????There was no timeout during the hang as they had
    let it run for over 2 days without any message or timeout.
    

Local fix

Problem summary

  • ****************************************************************
    * USERS AFFECTED:                                              *
    * All Users                                                    *
    ****************************************************************
    * PROBLEM DESCRIPTION:                                         *
    * See error description.                                       *
    ****************************************************************
    * RECOMMENDATION:                                              *
    * Upgrade to IBM Cognos Business Intelligence 10.2 Refresh     *
    * Pack 1                                                       *
    ****************************************************************
    

Problem conclusion

Temporary fix

Comments

APAR Information

  • APAR number

    PM72902

  • Reported component name

    COG TRANSFORMER

  • Reported component ID

    5724W12TR

  • Reported release

    A11

  • Status

    CLOSED FIN

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt

  • Submitted date

    2012-09-13

  • Closed date

    2013-06-11

  • Last modified date

    2013-06-11

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

Applicable component levels

  • RA21 PSN

       UP

[{"Business Unit":{"code":"BU048","label":"IBM Software"},"Product":{"code":"SSCRGHX","label":"Transformer"},"Component":"","ARM Category":[],"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"10.1.1","Edition":"","Line of Business":{"code":"","label":""}}]

Document Information

Modified date:
11 June 2013