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PM72417: Regression:- Error Occurs when Removing Attachments with Names Containing More Than 50 Characters

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APAR status

  • Closed as program error.

Error description

  • An error occurs when you try to remove an attachment with a name
    containing more than 50 characters in ClearQuest Web client.
    
    Steps to reproduce.
    1. In ClearQuest Web client, open a record and modify it.
    2. Add to the record an attachment with a name containing more
    than 50 characters.
    3. Save the change and an error message appears saying that the
    attachment name cannot exceed 50 characters.
    4. Dismiss the error message.
    5. Select the attachment and click Remove.
    6. A prompt for confirmation appears.
    7. Click OK to confirm.
    8. An unexpected error appears saying that 'resource not found'.
    

Local fix

Problem summary

  • ****************************************************************
    * USERS AFFECTED:                                              *
    ****************************************************************
    * PROBLEM DESCRIPTION:                                         *
    ****************************************************************
    * RECOMMENDATION:                                              *
    ****************************************************************
    When a ClearQuest Web 8.0.0.x user tries to add a attachment
    with over 50 characters in the file name, they receive an
    error message saying it is not allowed.  This is correct
    behavior but the user then can't delete the attachment from
    the form control because the Remove button is greyed out.
    

Problem conclusion

  • A fix is available in ClearQuest 8.0.0.5.
    
    ClearQuest Web 8.0.0.x users can now remove attachments with
    over 50 characters in the file name from an attachment form
    control.
    

Temporary fix

Comments

APAR Information

  • APAR number

    PM72417

  • Reported component name

    CLEARQUEST WIN

  • Reported component ID

    5724G3600

  • Reported release

    710

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt

  • Submitted date

    2012-09-07

  • Closed date

    2012-12-15

  • Last modified date

    2012-12-15

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

  • Fixed component name

    CLEARQUEST WIN

  • Fixed component ID

    5724G3600

Applicable component levels

  • R710 PSN

       UP

[{"Business Unit":{"code":"BU053","label":"Cloud & Data Platform"},"Product":{"code":"SSSH5A","label":"Rational ClearQuest"},"Component":"","ARM Category":[],"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"7.1","Edition":"","Line of Business":{"code":"LOB36","label":"IBM Automation"}}]

Document Information

Modified date:
15 December 2012