PM71436: Hebrew characters contained in a Microsoft Visio Diagram appear distorted (gibberish) when inserted as an OLE in DOORS.

APAR status

• Closed as Permanent restriction.

Error description

• Hebrew characters contained in a Microsoft Visio Diagram appear
  distorted (gibberish) when inserted as an OLE in DOORS.
  
  However, when the OLE is activated, which opens Microsoft Visio
  the Hebrew characters are displayed correctly.
  
  Steps to reproduce:
  ------------------------
  1.? Have a Microsoft Visio diagram file (.vsd) that contains
  Hebrew characters in it.
  2.? Edit Object Text of a DOORS Module Object and insert the
  above mentioned (.vsd) file as an OLE.
  
  You would observe that the Hebrew characters appear distorted in
  DOORS.
  
  When the OLE is activated to be opened in Microsoft Visio
  application, the characters appear fine.
  

Local fix

Problem summary

• Hebrew characters contained in a Microsoft Visio Diagram appear
  distorted (gibberish) when inserted as an OLE in DOORS.
  
  However, when the OLE is activated, which opens Microsoft Visio
  the Hebrew characters are displayed correctly.
  
  Steps to reproduce:
  ------------------------
  1.> Have a Microsoft Visio diagram file (.vsd) that contains
  Hebrew characters in it.
  2.> Edit Object Text of a DOORS Module Object and insert the
  above mentioned (.vsd) file as an OLE.
  
  You would observe that the Hebrew characters appear distorted in
  DOORS.
  
  When the OLE is activated to be opened in Microsoft Visio
  application, the characters appear fine.
  

Problem conclusion

• This APAR has been rejected. It is a limitation of the third
  party control used for this functionality.
  
  From the third party:
  
  The behavior you are seeing appears by design - the conversion
  from Unicode is not directly possible with the English default
  system locale. It?s been the case for many releases of Windows
  that in order for non-Unicode applications to display certain
  text correctly they would need the default locale changed:
  
  http://windows.microsoft.com/en-US/windows7/Change-the-system-lo
  cale
  
  I confirmed this by entering Russian text into PowerPoint then
  inserting the object into WordPad. With English as the default
  locale we see ??? with Russian selected we see the correct text.
  
  Unless we look to make an architectural change to Windows (not
  going to happen) I don?t see what more we can offer. I was
  hoping that there would be some developer guidelines in place
  with regards to the controls that you are trying to use and any
  alternatives you should be looking at. Unfortunately I was not
  able to find more on this.
  

Temporary fix

• This APAR has been rejected
  

Comments

APAR Information

• APAR is sysrouted FROM one or more of the following:

• APAR is sysrouted TO one or more of the following:

Fix information

Applicable component levels