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PM70688: REPORTALPROFILE FAILS TO START AFTER CONFIGURING REPORT SERVER FOR CLEARQUEST

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You can track all active APARs for this component.

 

APAR status

  • Closed as program error.

Error description

  • After following the steps to configure the Report Server for
    ClearQuest
    (https://publib.boulder.ibm.com/infocenter/cqhelp/v7r1m0/topic/c
    om.ibm.rational.clearquest.webadmin.doc/topics/c_rpt_rs4cq_confi
    g_WAS.htm ) the reportalprofile fails to start after stopping it
    to apply the changes made by the Deploy_RCQR_eWAS.py script.
    
    
    In native_stderr.log the following is found:
    ----
    The java class is not found:
    Files.IBM.RationalSDLC.ClearQuest.RCQR.server.teamserver.propert
    ies
    

Local fix

Problem summary

  • When configuring the Report Server for ClearQuest the python
    scripts contain spaces on the urls which cause the associated
    WAS profile to start correctly
    

Problem conclusion

  • A fix is available in ClearQuest 7.1.2.8 and 8.0.0.4.
    
    The ClearQuest Install Manager has been changed to handle
    url-like paths without spaces.
    

Temporary fix

Comments

APAR Information

  • APAR number

    PM70688

  • Reported component name

    CLEARQUEST WIN

  • Reported component ID

    5724G3600

  • Reported release

    712

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt

  • Submitted date

    2012-08-10

  • Closed date

    2012-10-17

  • Last modified date

    2012-10-17

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

  • Fixed component name

    CLEARQUEST WIN

  • Fixed component ID

    5724G3600

Applicable component levels

  • R800 PSN

       UP

[{"Business Unit":{"code":"BU053","label":"Cloud & Data Platform"},"Product":{"code":"SSSH5A","label":"Rational ClearQuest"},"Component":"","ARM Category":[],"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"7.1.2","Edition":"","Line of Business":{"code":"LOB36","label":"IBM Automation"}}]

Document Information

Modified date:
17 October 2012