PM70407: COGNOS OFFICE 10 STUCK AT "CHECKING SYSTEM FOR PROMPTS" WHEN ACCESS A REPORT WITH A CONDITIONAL STYLE HIDING TEXT PROMPT

APAR status

• Closed as program error.

Error description

• Cognos office encounters a problem when trying to import reports
  where there is a text prompt that has a conditional style that
  hides it. ??The text prompt has a default value assigned so it
  does not need to be answered.??When Cognos Office imports this
  report, it gets stuck at the "checking system for prompts"
  message.
  

Local fix

Problem summary

• ****************************************************************
  * USERS AFFECTED:                                              *
  * All Users                                                    *
  ****************************************************************
  * PROBLEM DESCRIPTION:                                         *
  * See error description.                                       *
  ****************************************************************
  * RECOMMENDATION:                                              *
  * Upgrade to IBM Cognos Business Intelligence 10.1.1 Fix Pack  *
  * 2                                                            *
  * or Upgrade to IBM Cognos Business Intelligence 10.2 Refresh  *
  * Pack 1                                                       *
  ****************************************************************
  

Problem conclusion

• Code Fix
  

Temporary fix

Comments

APAR Information

• APAR is sysrouted FROM one or more of the following:

• APAR is sysrouted TO one or more of the following:

Fix information

• Fixed component name

  COG8 GO OFFICE

• Fixed component ID

  5724W12GO

Applicable component levels

• RA11 PSN

     UP