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PM69692: CQWeb shows message 'Warning: All changes will be lost' when logging off when there are no records open.

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APAR status

  • Closed as program error.

Error description

  • On CQWeb 8.0.0.3 if the access validation hook returns 0 (access
    denied) you get the normal message.  However, when you logoff
    you also receive a message saying Warning: All changes will be
    lost.
    
    
    Steps to reproduce.
    On CQ Web 8.0.0.3 using the defect tracking and sampl database.
    
    1. Modify the Defect Access control hook to be:
     Defect_AccessControl = 0
    Note: This makes it fail for all users.
    
    2. save the changes and upgrade the user database.
    3. Login to CQWeb and modify a record and attempt to do the
    action you added the hook to.
    4. You will receive the normal access denied error.
    5. Click ok
    6. It does not matter if you close the record form or not.
    7. Log out and you will get the message Warning: All changes
    will be lost
    
    See attached document for screen shots.
    

Local fix

Problem summary

  • ****************************************************************
    * USERS AFFECTED:                                              *
    ****************************************************************
    * PROBLEM DESCRIPTION:                                         *
    ****************************************************************
    * RECOMMENDATION:                                              *
    ****************************************************************
    When a CQ Web user executes an action (e.g. modify,
    resolve...) on a record but does not actually make any
    changes to the form , clicking the logout button results in
    CQ Web showing an invalid "Warning: All changes will be
    lost" message.? This is unnecessary because no changes were
    made to the record.
    

Problem conclusion

  • A fix is available in ClearQuest 7.1.2.8 and 8.0.0.4.
    

Temporary fix

Comments

APAR Information

  • APAR number

    PM69692

  • Reported component name

    CLEARQUEST WIN

  • Reported component ID

    5724G3600

  • Reported release

    800

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt

  • Submitted date

    2012-07-26

  • Closed date

    2012-09-26

  • Last modified date

    2012-09-26

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

  • Fixed component name

    CLEARQUEST WIN

  • Fixed component ID

    5724G3600

Applicable component levels

  • R800 PSN

       UP

[{"Business Unit":{"code":"BU053","label":"Cloud & Data Platform"},"Product":{"code":"SSSH5A","label":"Rational ClearQuest"},"Component":"","ARM Category":[],"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"8.0.0.0","Edition":"","Line of Business":{"code":"LOB36","label":"IBM Automation"}}]

Document Information

Modified date:
26 September 2012