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PM69457: 'u2lcrratl.dll' CQ GMT-to-local time zone conversion library is unavailable to Crystal Designer/Reports

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You can track all active APARs for this component.

 

APAR status

  • Closed as program error.

Error description

  • Background:
    The ClearQuest product ships with a custom CQ-Crystal Reports
    time zone conversion library called 'u2lcrratl.dll'. The benefit
    to the RATL_LocalDateTime function contained in this library is
    that it will convert the CQ Database's stored GMT time to the
    local time zone of the host you are executing the Crystal Report
    on, dynamically.
    
    Problem:
    Beginning around 7.1.2.5 you will see an error while running
    existing Crystal Reports that use the RATL_LocalDateTime
    capability of this u2lcrratl.dll library: 'u2lcrratl.dll is
    missing'.
    
    Also, you will not see the 'u2lcrratl.dll' listed in the
    'Additional functions' section of the Crystal Designer where
    such function can be selected from.
    
    Workarounds:
    1) Use up through CQ 7.1.2.4 to execute your reports, as this
    library still functions there (additional configuration required
    for normal use per tn#1214381).
    
    2) If time zone conversion to a specific time zone is
    acceptable, redesign that date-time field of the report to use
    the built-in function:
    DateAndTime()
    -? ShiftDateTime(inputDateTime, inputTimeZone, outputTimeZone)
    
    3) Execute reports on CQweb via the JRC (additional
    configuration may be required, see tn#1460978).
    

Local fix

Problem summary

  • When a CQ Windows client user runs a Crystal Report with the
    "RATL_LocalDateTime" function, the following error is thrown:
    "u2lcrratl.dll is missing".  This is not a problem with the CQ
    Web and Eclipse clients.
    

Problem conclusion

  • A fix is available in ClearQuest 7.1.2.8 and 8.0.0.4.
    

Temporary fix

Comments

APAR Information

  • APAR number

    PM69457

  • Reported component name

    CLEARQUEST UNIX

  • Reported component ID

    5724G3601

  • Reported release

    710

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt

  • Submitted date

    2012-07-23

  • Closed date

    2012-10-17

  • Last modified date

    2012-10-17

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

  • Fixed component name

    CLEARQUEST UNIX

  • Fixed component ID

    5724G3601

Applicable component levels

  • R712 PSN

       UP

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Document Information

Modified date:
17 October 2012