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PM69220: TM1 SERVER SERVICE NOT SHOWING AS STARTED IN COGNOS CONFIGURATION

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You can track all active APARs for this component.

 

APAR status

  • Closed as program error.

Error description

  • Even though the TM1 Server service may be started and running
    correctly... the TM1 Server Service may show as "Not Started"
    within Cognos Configuration  if ServerName (in tm1s.cfg) is
    enclosed in double quotes.  For instance, having an entry like
    this is problematic: ServerName="Planning Sample"
    

Local fix

  • Edit the tm1s.cfg file and remove the quotes from around the val
    ue assigned to the ServerName variable.
    

Problem summary

  • ****************************************************************
    * USERS AFFECTED:                                              *
    * All                                                          *
    ****************************************************************
    * PROBLEM DESCRIPTION:                                         *
    * See error description.                                       *
    ****************************************************************
    * RECOMMENDATION:                                              *
    * Install TM1 Server 10.2 or use workaround provided           *
    ****************************************************************
    

Problem conclusion

  • Code Fix
    

Temporary fix

Comments

APAR Information

  • APAR number

    PM69220

  • Reported component name

    TM1 SERVER

  • Reported component ID

    5724W49SE

  • Reported release

    A10

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt

  • Submitted date

    2012-07-19

  • Closed date

    2013-09-12

  • Last modified date

    2013-09-12

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

  • Fixed component name

    TM1 SERVER

  • Fixed component ID

    5724W49SE

Applicable component levels

  • RA20 PSN

       UP

[{"Business Unit":{"code":"BU048","label":"IBM Software"},"Product":{"code":"SS9RXT","label":"Cognos TM1"},"Component":"","ARM Category":[],"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"10.1.0","Edition":"","Line of Business":{"code":"","label":""}}]

Document Information

Modified date:
21 September 2021