IBM Support

PM68899: Intermittent system crashes (BSOD) occur in nightly builds

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You can track all active APARs for this component.

 

APAR status

  • Closed as program error.

Error description

  • When you are running nightly builds, you may have intermittent
    system crashes (BSOD or blue /black screen) due to a
    NULL_CLASS_PTR_DEREFERENCE.
    
    This is occuring when you are running IBM Rational Clearcase
    7.1.2.7.  We have also seen OpenText NFS (14.0.7) in the memory
    stack.
    
    WORKAROUND:
    none
    

Local fix

Problem summary

  • ****************************************************************
    * USERS AFFECTED:                                              *
    ****************************************************************
    * PROBLEM DESCRIPTION:                                         *
    ****************************************************************
    * RECOMMENDATION:                                              *
    ****************************************************************
    IBM Rational ClearCase users might sometimes encounter STOP
    errors when making large builds using dynamic views on
    Microsoft Windows(R) platforms
    

Problem conclusion

  • IBM Rational ClearCase versions 8.0.0.09 and 8.0.1.02 have
    been modified to prevent STOP errors while doing large
    builds.
    

Temporary fix

Comments

APAR Information

  • APAR number

    PM68899

  • Reported component name

    CLEARCASE WIN

  • Reported component ID

    5724G2900

  • Reported release

    712

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt

  • Submitted date

    2012-07-13

  • Closed date

    2013-12-18

  • Last modified date

    2013-12-18

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

  • Fixed component name

    CLEARCASE WIN

  • Fixed component ID

    5724G2900

Applicable component levels

  • R712 PSN

       UP

[{"Business Unit":{"code":"BU053","label":"Cloud & Data Platform"},"Product":{"code":"SSSH27","label":"Rational ClearCase"},"Component":"","ARM Category":[],"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"7.1.2","Edition":"","Line of Business":{"code":"LOB45","label":"Automation"}}]

Document Information

Modified date:
18 December 2013