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PM68658: ClearCase 7.1.2.x online help may fail with DLL relocation errors due to IBM JRE APAR IV14926

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You can track all active APARs for this component.

 

APAR status

  • Closed as program error.

Error description

  • On the second invocation of an IBM Rational ClearCase 'cleartool
    man' command on a system running 32-bit Microsoft Windows XP
    SP3, the following error occurs:
    -------------------------------------------
    Java.exe Illegal System DLL Relocation
    
    The system DLL user32.dll was relocated in memory. The
    application will
    not run properly. The relocation occurred because the DLL
    C:\Program Files\RationalSDLC\common\JAVA5.0\jre\classic\jvm.dll
    occupied an address range reserved for
    Windows system DLLs. The vendor supplying the DLL should be
    contacted
    for a new DLL.
    -------------------------------------------
    
    Investigation through IBM's Java Technology center pointed to
    Java APAR IV14926.
    
    The only current workaround to this issue is to run the
    following command before running the second 'cleartool man'
    command:
    taskkill /f /im javaw.exe
    
    This will kill the local web server that is spawned by the first
    cleartool man command and allow the next one to spawn
    successfully.
    

Local fix

Problem summary

  • ClearCase 7.1.2.x online help may fail with DLL relocation
    errors due to IBM JRE APAR IV14926
    

Problem conclusion

  • A fix is available in clearcase version 7.1.2.9
    

Temporary fix

Comments

APAR Information

  • APAR number

    PM68658

  • Reported component name

    CC CHG MGMT SOL

  • Reported component ID

    5724G3400

  • Reported release

    712

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt

  • Submitted date

    2012-07-11

  • Closed date

    2013-01-08

  • Last modified date

    2013-01-08

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

  • Fixed component name

    CC CHG MGMT SOL

  • Fixed component ID

    5724G3400

Applicable component levels

  • R800 PSY

       UP

[{"Business Unit":{"code":"BU053","label":"Cloud & Data Platform"},"Product":{"code":"SSSH27","label":"Rational ClearCase"},"Component":"","ARM Category":[],"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"712","Edition":"","Line of Business":{"code":"LOB36","label":"IBM Automation"}}]

Document Information

Modified date:
22 December 2020