PM67687: Moving dispatcher into a folder causes duplicate dispatcher registration and service errors

APAR status

• Closed as fixed if next.

Error description

• Within IBM Cognos Administration, a dispatcher can be organized
  into folders. This is working correctly for Windows dispatchers,
  however, for AIX, it will create 2 copies of the dispatcher. One
  will be in a folder, and the other in the root of Configuration.
  This causes issues with the environment, such as BuxService
  unable to be located.
  

Local fix

Problem summary

• ****************************************************************
  * USERS AFFECTED:                                              *
  * All Users                                                    *
  ****************************************************************
  * PROBLEM DESCRIPTION:                                         *
  * See error description.                                       *
  ****************************************************************
  * RECOMMENDATION:                                              *
  * Upgrade to IBM Cognos Business Intelligence 10.2 Refresh     *
  * Pack 1  or Upgrade to IBM Cognos Business Intelligence 10.2  *
  * Fix Pack 1 or IBM Cognos Business Intelligence 10.1.1 Fix    *
  * Pack 3                                                       *
  ****************************************************************
  

Problem conclusion

Temporary fix

Comments

APAR Information

• APAR is sysrouted FROM one or more of the following:

• APAR is sysrouted TO one or more of the following:

Fix information

• Fixed component name

  COG ADMINISTRAT

• Fixed component ID

  5724W12AD

Applicable component levels

• RA21 PSN

     UP